Jordanne Dankert
Davison
Summary
Hardworking and competent professional with extensive knowledge in clinical laboratory operations. Punctual and professional and driven to perform successfully in solitary role or as part of team. Roughly 5 years in customer service brings important and useful strategies to the team. Ready to take on new challenges in the upcoming future.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Laboratory Support Specialist
McLaren
Flint
06.2025 - Current
- Communicated effectively with team members to enhance workflow efficiency
- Accepted specimens into the lab through the tube system, and made sure the specimens were properly collected
- Ensured that specimens were taken to proper place in lab for testing
- Set up transportation lists for specimens that needed to be sent out to core lab for testing
Phlebotomist
Doctors Office
Lapeer
02.2025 - 04.2025
- Properly identify patients before the draw
- Perform venipuncture via trained techniques
- Properly label and bag specimens for Quest pick up
Assistant General Manager
Jersey Mike's
Owosso
03.2023 - 09.2024
- Transferred to Owosso to assist with the grand opening and run the store
- The job consisted of running shifts smoothly, ordering supply trucks, making schedules, hiring and training employees, and being able to get customers out of the store in a timely manner, with top-notch customer service.
Management
Jersey Mike's
Davison
08.2021 - 03.2023
- Guided staff in team-building activities, customizing experiences based on customer needs
- Completed daily sales reports for management review
- Ensured proper inventory management and backroom organization
Education
Associates - Health Sciences
Mott Community College
Flint, MI08.2026
High School Diploma - General
Davison High School
Davison, MI06.2021
Associate of Science - Radiology
Delta College
Bay City, MISkills
- Specimen collection and labeling
- Compassionate customer service
- Creative problem solving
- Employee training and development
- Leadership and management
- Schedule coordination
- Supply chain management
- Venipuncture proficiency
- High-stress situation handling
- Effective communication
- Inventory management
Certification
Phlebotomy Technician Certification, 01/25, 01/27, American Medical Certification Association
Volunteering And Leadership
Jersey Mike's, Management, Davison/Owosso, MI, 08/21, 09/24, Leading staff in team-building activities, Catering for different occasions based upon customer's needs, Setting an example and tone for how an employee should conduct themselves
Timeline
Laboratory Support Specialist
McLaren
06.2025 - Current
Phlebotomist
Doctors Office
02.2025 - 04.2025
Assistant General Manager
Jersey Mike's
03.2023 - 09.2024
Management
Jersey Mike's
08.2021 - 03.2023
Associates - Health Sciences
Mott Community College
High School Diploma - General
Davison High School
Associate of Science - Radiology
Delta College