Lovepreet Kaur
Brownsburg,US
Summary
Customer service professional with diverse experience in retail and healthcare, enhancing customer satisfaction through tri-lingual communication and effective teamwork. Proven ability to improve operational efficiency and service delivery, fostering loyalty and creating positive customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Laboratory Support Specialist
Actalent
Indianapolis, Indiana
01.2026 - Current
- Ensured compliance with safety protocols, safeguarding team and laboratory integrity.
- Performed routine maintenance on laboratory instruments, ensuring reliable performance for accurate results.
- Collaborated with team to troubleshoot equipment issues, enhancing operational efficiency.
- Documented experimental procedures and results to uphold compliance standards.
- Prepared samples and maintained equipment to ensure seamless laboratory operations.
Meat Clerk
The Fresh Market
Indianapolis, IN
03.2025 - 10.2025
- Organized meat display cases to ensure product freshness and quality, driving increased sales.
- Delivered exceptional customer service, fostering loyalty and enhancing repeat business through personalized recommendations.
- Trained staff on product knowledge to improve customer service quality and elevate customer satisfaction ratings.
- Collaborated with all departments to enhance teamwork and streamline operational efficiency.
Target Employee
Target
Avon, IN
10.2023 - 02.2025
- Engaged customers in conversation, enhancing shopping experience through strong interpersonal skills.
- Collaborated with diverse coworkers to resolve product and service issues, achieving shared service goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Supported and guided colleagues to foster collaboration and improve team dynamics.
Student Research Assistant
IU Health West Hospital
Avon, IN
06.2022 - 11.2022
- Supported physicians in research by delivering data-driven insights that enhanced patient care processes.
- Contributed to clinical research projects by collecting and analyzing data, improving understanding of patient outcomes.
- Managed patient reports, ensuring data accuracy that contributed to improved clinical outcomes.
- Handled phone inquiries to facilitate clear communication and address patient needs.
Sandwich Maker
Subway
Avon, IN
09.2019 - 10.2020
- Provided exceptional customer service, strengthening customer loyalty and driving repeat visits.
- Crafted sandwiches with precision, improving customer satisfaction and promoting repeat business.
- Prepared ingredients efficiently, streamlining service and increasing overall speed.
Education
Bachelor of Science - Psychology
Indiana University-Purdue University-Indianapolis
IN12-2023
Skills
- Laboratory Procedures
- Specimen Handling
- Quality control
- Quality Assurance
- HIPAA regulations
- Inventory Control
- Communication skills
- Customer Engagement
Languages
- Punjabi
- Hindi
- English, Native
- Punjabi, Native
- Hindi, Native
Certification
Certified Clinical Medical Assistant
Timeline
Laboratory Support Specialist
Actalent
01.2026 - Current
Meat Clerk
The Fresh Market
03.2025 - 10.2025
Target Employee
Target
10.2023 - 02.2025
Student Research Assistant
IU Health West Hospital
06.2022 - 11.2022
Sandwich Maker
Subway
09.2019 - 10.2020
Bachelor of Science - Psychology
Indiana University-Purdue University-Indianapolis