Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jordan Woodberry

Bentonville,AR

Summary

Proven Bartender with a track record of enhancing customer satisfaction and crafting high-quality cocktails. Excels in a high-volume environment, leveraging strong multitasking and clear communication skills to reduce wait times and increase sales. Demonstrates responsible alcohol service and an engaging personality, contributing to a positive and efficient team dynamic. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

6
years of professional experience

Work History

Twin Peaks
Rogers, AR

Bartender
05.2021 - 01.2024

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Brewskis
Downtown Little Rock

Bartender
11.2020 - 05.2021

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Twin Peaks
Little Rock, AR

Bartender
03.2020 - 05.2021

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Twin Peaks
Irving, TX

Bartender
03.2018 - 03.2020

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Education

Liberty Eylau High School
Texarkana

High School Diploma
05.2011

University Overview

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Clear and effective communication
  • Responsible Alcohol Service
  • Payment Processing
  • Cash Register Operation
  • Handling Difficult Customers
  • Complex Problem-Solving

Timeline

Bartender
Twin Peaks
05.2021 - 01.2024
Bartender
Brewskis
11.2020 - 05.2021
Bartender
Twin Peaks
03.2020 - 05.2021
Bartender
Twin Peaks
03.2018 - 03.2020
Liberty Eylau High School
High School Diploma
Jordan Woodberry