Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Bartender
.
Minden, NV
11.2023 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/FOH Manager
Fuentes Mexican Restaurant
Minden, NV
10.2021 - 11.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Wylder Hotel
08.2021 - 02.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Boarding Specialist
Petroleum Card Services
04.2019 - 08.2021
Scrubbing for account accuracy
Underwriting Communication & Follow-up
Data entry of MPA
Use of First Data System Tools
Detailed account accuracy verification
MID uploads and system audits of approved accounts
Communicating account status with ISO's, internal sales and Agent Support
Maintain open communication and build relationships with ISO's, Vendors and Merchants
Sending accurate and complete Download forms to ISOs, vendors and Merchants
Assist in the site install of new accounts
Contacting vendors as needed to assist in installation of new POS systems
Alerting management of consistent errors for correction
Contact agencies to verify accuracy of information provided and resolve discrepancies
Spot check co-worker's data
Create new merchant files manually and input into multiple systems
Answer Multi line phone system.
Medical Billing Specialist
Coeur d'Alene
01.2019 - 03.2020
Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
Medical Billing Specialist
Alteon Healthcare
10.2018 - 01.2019
Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Identified and resolved patient billing and payment issues.
Medical Assistant
Mountainview Medical Associates
07.2015 - 05.2018
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.