Jorden Thomas
Eagan ,MN
Summary
Passionate and reliable individual with excellent communication and teamwork abilities, ready to bring positive energy to team. Possesses solid understanding of customer service principles and basic knowledge of preparation techniques. Committed to enhancing customer experience and supporting team efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista Shift Lead
Caribou Coffee
05.2024 - Current
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained and supervised baristas to maintain and uphold store policies and optimize staffing patterns.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Education
Eagan High School
Eagan, MNAssociate of Science - Audio Engineering And Production
Hennepin Technical College
Eden Prairie, MN06-2027
Skills
- Barista training
- Cash handling proficiency
- Food and beverage service
- Safety training
- Equipment maintenance
- Promotional strategies
Certification
- CPR and First Aid certified through Eagan High School with Redcross
Timeline
Barista Shift Lead
Caribou Coffee
05.2024 - Current
Eagan High School
Associate of Science - Audio Engineering And Production
Hennepin Technical College
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