Jorden Washington
Charlotte,NC
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
Work History
Financial Services Representative
American Tire Distributors
03.2023 - Current
- Company Overview: American Tire Distributors (Remote)
- As a Financial Services Representative at American Tire Distributors (Remote), I manage accounts receivable, resolve billing inquiries, and ensure timely payment collection
- I collaborate with teams to reconcile discrepancies, maintain financial records, and optimize processes
- My role involves utilizing financial software to track accounts, analyze data, and support business decisions
- I focus on resolving disputes and building strong customer relationships while enhancing revenue recovery efforts
- American Tire Distributors (Remote)
Client Relationship Specialist
Wells Fargo Brokerage
Charlotte, USA
01.2021 - 03.2023
- Company Overview: Wells Fargo Brokerage-Charlotte, NC
- I provided personalized support to clients, addressing inquiries related to brokerage accounts and services
- I facilitated account management, processed transactions, and ensured client satisfaction through proactive communication
- My role involved collaborating with financial advisors to resolve complex issues and deliver tailored solutions
- I focused on building and maintaining long-term client relationships while ensuring a seamless service experience
- Wells Fargo Brokerage-Charlotte, NC
- (Remote For the First 6 months)
Security Operations Specialist
G4S
Charlotte, USA
07.2017 - 01.2021
- Company Overview: G4S-Charlotte, NC
- I monitored and managed security systems to ensure the safety of personnel and property
- I coordinated responses to security incidents, communicated with law enforcement, and provided detailed reports on incidents
- My role involved maintaining surveillance systems, conducting risk assessments, and ensuring compliance with safety protocols
- I played a key role in managing emergency situations and resolving security concerns in real time
- G4S-Charlotte, NC
Education
Bachelors - Criminology
University of JCSU
Charlotte, NC12.2022
Skills
- Proficient in Remote Collaboration
- Data Entry Proficiency
- Effective Organizational Skills
- Financial Transaction Processing
- Privacy regulations
- Transaction Resolution
- Client Discrepancy Resolution
- Payment Documentation Organization
- Monitoring Systems
- Comprehensive Financial Documentation
- Oracle Application Expertise
- ServiceNow Platform Expertise
- Cforia Software Experience
- Omega Systems Knowledge
- Microsoft Excel Proficiency
- Criminology Expertise
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Financial Services Representative
American Tire Distributors
03.2023 - Current
Client Relationship Specialist
Wells Fargo Brokerage
01.2021 - 03.2023
Security Operations Specialist
G4S
07.2017 - 01.2021
Bachelors - Criminology
University of JCSU
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