Jor'Dhyn Kennerson
Healthcare Management
Houston,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Patient Access Rep II
Memorial Hermann
Houston, Pennsylvania
04.2023 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Managed 60-90 calls per day
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
Office Assistant
Office Depot
Houston, Texas
05.2022 - 04.2023
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Managed 30-40 calls per day
Teacher
Clayton ISD
Riverdale, Georgia
08.2020 - 01.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Office Assistant
Port Arthur ISD
Port Arthur , Texas
08.2015 - 06.2016
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
Certificate - Medical Billing And Coding
The College of Healthcare Professions
Houston, TX 05.2024 - 05.2025
Skills
- CMS-1500 Claims Processing
- Auditing
ICD-10 CM Diagnostic and Procedural Coding
- Coding Compliance
- HIPAA Privacy and Security
- Medical Terminology
Insurance Claims Processing
- Medical Office Management
- Practice Management Software
- Electronic Health Records
Certification
NRCCS, The College of Healthcare Professions, 04/26/2025
Timeline
Certificate - Medical Billing And Coding
The College of Healthcare Professions
05.2024 - 05.2025
Patient Access Rep II
Memorial Hermann
04.2023 - Current
Office Assistant
Office Depot
05.2022 - 04.2023
Teacher
Clayton ISD
08.2020 - 01.2022
Office Assistant
Port Arthur ISD
08.2015 - 06.2016
Similar Profiles
Nathan BittleNathan Bittle
Patient Care Technician III at Memorial Hermann Memorial City Medical CenterPatient Care Technician III at Memorial Hermann Memorial City Medical Center
Estefania SantiagoEstefania Santiago
Housekeeper at Memorial Hermann Memorial City Medical CenterHousekeeper at Memorial Hermann Memorial City Medical Center
Bethania Harris, BSN, RN,CCRNBethania Harris, BSN, RN,CCRN
Hospital Supervisor at Memorial Hermann Memorial City Medical CenterHospital Supervisor at Memorial Hermann Memorial City Medical Center
SAMUEL COOLEY BSN, RN, CCRNSAMUEL COOLEY BSN, RN, CCRN
Cardiovascular/Surgical ICU Registered Nurse at Memorial Hermann Memorial CityCardiovascular/Surgical ICU Registered Nurse at Memorial Hermann Memorial City
Yvonne SerranoYvonne Serrano
Team Member at Chick-fil-ATeam Member at Chick-fil-A