Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jor’Dhyn Kennerson

Atlanta,GA

Summary

Organized and dependable Patient Service Representative with proven ability to manage multiple priorities while maintaining a positive, patient-focused approach. Experienced in patient registration, insurance verification, and accurate data management. Utilizes strong interpersonal and communication skills to deliver exceptional patient support, streamline admission processes, and ensure compliance with healthcare standards. Known for problem-solving abilities, adaptability, and a willingness to take on additional responsibilities to support team goals and organizational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Service Rep (PSR)

Peachtree immediate care
Atlanta, GA
08.2025 - Current
  • Greet and assist patients in a professional and compassionate manner
  • Perform patient registration, check-in, and check-out procedures
  • Verify insurance coverage, eligibility, and obtain necessary authorizations
  • Collect co-pays and process payments as required
  • Answer and route incoming calls; respond to patient inquiries
  • Coordinate with clinical staff to support efficient patient flow

Patient Access Rep (PAR)

memorial hermann hospital
Houston, TX
04.2023 - 08.2025
  • Perform advanced patient registration, check-in, and check-out procedures
  • Verify insurance eligibility, benefits, and authorizations with high accuracy
  • Collect co-pays, deductibles, and outstanding balances in accordance with policy
  • Schedule, coordinate, and confirm patient appointments
  • Outbound and Inbound Calls

Office Assistant

office depot
Houston, TX
03.2022 - 04.2023
  • Answer phones, greet visitors, and direct inquiries appropriately
  • Perform data entry, filing, scanning, and document management
  • Schedule appointments, meetings, and maintain calendars
  • Handle incoming and outgoing mail and deliveries
  • Assist with basic bookkeeping, invoicing, or record tracking

Teacher

RIVERDALE ISD
Riverdale, GA
01.2020 - 03.2022
  • Maintain accurate student records and grades
  • Create a safe, inclusive, and supportive classroom environment
  • Assess student learning through assignments, test, and observations
  • Plan and deliver age-appropriate, standards-aligned lessons
  • Support student’s academic, social, and emotional development

Office Assistant

PORT ARTHUR ISD
Port Arthur, TX
08.2015 - 06.2016
  • Greet visitors and clients in a courteous and professional manner
  • Answer and route incoming calls; respond to inquiries
  • Perform data entry, filling, scanning, and document management
  • Manage check-in/check-out processes as applicable
  • Assist staff with administrative tasks and special projects

Education

AAS DEGREE - Coding Revenue Cycle Management

The College of Health Care Professions
TX
05.2026

Certificate - Medical Billing and Coding

The College of Health Care Professions
TX
05.2025

Skills

  • CMS-1500 Claims Processing
  • ICD-10 Diagnostic/Procedural Coding
  • HIPAA Privacy and Security
  • Insurance Claims Processing
  • Claims Follow-up
  • EPIC
  • Medical Terminology
  • Electronic Health Records
  • Insurance Verification and Eligibility Check
  • Microsoft Office
  • Patient Intake and Registration
  • Patient registration

Certification

NRCCS, Nationally Registered Certified Coding Specialist

Timeline

Patient Service Rep (PSR)

Peachtree immediate care
08.2025 - Current

Patient Access Rep (PAR)

memorial hermann hospital
04.2023 - 08.2025

Office Assistant

office depot
03.2022 - 04.2023

Teacher

RIVERDALE ISD
01.2020 - 03.2022

Office Assistant

PORT ARTHUR ISD
08.2015 - 06.2016

AAS DEGREE - Coding Revenue Cycle Management

The College of Health Care Professions

Certificate - Medical Billing and Coding

The College of Health Care Professions
Jor’Dhyn Kennerson