Jordi Amaya
Ocala,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to the company's growth.
Skilled in customer service with background as Customer Service Captain. Experience includes managing teams, resolving customer complaints and implementing service improvement strategies. Strong leadership skills, adept at training staff and promoting a culture of excellent customer service. Have proven ability to boost team morale and productivity while enhancing overall customer satisfaction in previous roles.
Overview
8
8
years of professional experience
Work History
Patient Transporter
AdventHealth
Winter Park, Florida
06.2025 - Current
- Transported patients safely between departments and treatment areas. Communicate effectively with clinical staff and support efficient patient flow across departments.
Patient Transporter
Adventhealth
Orlando, USA
02.2024 - 10.2024
- Ensure that patients are moved safely, efficiently, and comfortably within the hospital, providing support to the clinical team and contributing to the overall patient care process.
Accounting Assistant
All Forms and Services INC
Orlando, USA
07.2023 - 01.2024
- Working closely with the senior accountants and project managers.
- Managing accounts payable and receivable, reconciling invoices, and tracking expenses related to various projects.
Lead
Nike Clearance
Orlando, USA
02.2018 - 07.2023
- Balancing operational excellence, customer service, team development, and brand advocacy, all while upholding the company's core values.
Volunteer
Project Corpus Cristian
Orlando, USA
- Company Overview: (Non profit organization)
- Assisting people filling out applications DCF.
- Teaching people how to find assistance from government agencies as well as teaching people how to build resumes and find steady jobs.
- (Non profit organization)
Education
Valencia College - Project Management
Valencia College
Orlando04.2025
High School -
Colonial High School
Orlando05.2017
Skills
- Decision Making
- Adaptivity
- Time Management
- Delegation
- Teamwork/Collab
- Multitasking
- Attention to detail
- Self-Motivation
- Bilingual
- Resilience
- Strategic Planning
- Influence
- Networking
- Problem-solving
- Effective communication
Volunteer Experience
Project Corpus Cristian, 5821 Dahlia Dr, Orlando, FL, 32807, Assisting people filling out applications DCF. Teaching people how to find assistance from government agencies as well as teaching people how to build resumes and find steady jobs.
Languages
- English
- Spanish
Timeline
Patient Transporter
AdventHealth
06.2025 - Current
Patient Transporter
Adventhealth
02.2024 - 10.2024
Accounting Assistant
All Forms and Services INC
07.2023 - 01.2024
Lead
Nike Clearance
02.2018 - 07.2023
Volunteer
Project Corpus Cristian
Valencia College - Project Management
Valencia College
High School -
Colonial High School