Jordin Alvarado
Summary
Detail-oriented professional with background creating dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waiter
Spain
10.2019 - 06.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Delivery Driver
Milanos Pizza
09.2020 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cook
Uncle Tony's
09.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
Education
No Degree - Automotive
Motoring Technical Training Institute (MTTI)
Seekonk, MA03.2021
Skills
- Performance Improvement
- Operations Management
- Industry Trends
- Billing and Payment Processing
- Calculations and Measurements
- Collaborative Relationships
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Cook
Uncle Tony's
09.2022 - Current
Delivery Driver
Milanos Pizza
09.2020 - 08.2022
Waiter
Spain
10.2019 - 06.2020
No Degree - Automotive
Motoring Technical Training Institute (MTTI)
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