Jordin Jacob
Dallas
Summary
Hardworking Server and/or Bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with efficiency. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
AM Server
Lakewood Country Club
Dallas, TX
10.2025 - Current
- Efficiently managed order accuracy and timely delivery to maximize guest satisfaction.
- Collaborated with kitchen staff to expedite food preparation and service processes.
- Maintained cleanliness and organization of dining area to enhance overall ambiance.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
AM SERVER
Park House Dallas
TX
10.2022 - 2024
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that the private member policies were upheld in regard to dress code, technology, and guest count.
Server
Sevys Grill
Dallas, TX
02.2020 - 09.2022
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained personal hygiene and proper uniform appearance.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Bachelor in Psychology - Psychology
Abilene Christian University
Abilene, TXCourt Reporting Official - Stenography
Arlington Career Institute
Grand Prairie, TX04.2025
High School Diploma -
Teurlings Catholic Highschool
Lafayette, LASkills
- Strong work ethic
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Safe food handling
- High volume dining
- Team collaboration
- Order accuracy
- Supply restocking
- Suggestive selling
- Point of sale operation
- Dining area maintenance
- Allergy awareness
- Beverage preparation
- Food and beverage pairings
- Banquet coordination
- Multitasking and organization
- Hostess support
- Take-out service
- Server training
- Reliable and responsible
- Warm and friendly
Education and Training
true
Certification
TABC
Food Handlers
Timeline
AM Server
Lakewood Country Club
10.2025 - Current
AM SERVER
Park House Dallas
10.2022 - 2024
Server
Sevys Grill
02.2020 - 09.2022
Bachelor in Psychology - Psychology
Abilene Christian University
Court Reporting Official - Stenography
Arlington Career Institute
High School Diploma -
Teurlings Catholic Highschool