Jordin Jelati
Whitmore Lake,MI
Overview
13
13
years of professional experience
Work History
Billiards Specialist
Pro Billiards
Brighton, MI
02.2021 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Handle large amounts of money at a time
- Leadership of multiple people at a time
CNC Machine Operator
Novex Tool Division
Brighton, MI
05.2015 - 02.2021
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Maintained tight tolerances with design specifications.
- Manually set up machinery, lathes, and grinders.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.
Warehouse Worker
Sterling Services
Livonia, MI
08.2013 - 05.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Courtesy Clerk
Kroger
Brighton, CO
04.2012 - 08.2013
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Burger Maker
Burger King
Brighton, MI
04.2011 - 04.2012
- Collaborated with team members to ensure a smooth workflow, contributing to a positive work environment.
- Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
- Supported inventory management by monitoring stock levels and promptly notifying supervisors of shortages or discrepancies.
- Assisted in training new staff members on proper burger-making techniques, ensuring consistency across the team.
Education
Brighton High School
Brighton, MI06.2014
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Machinery Maintenance
- Analytical Thinking
- Manual Dexterity
- Data Analysis
- Process Improvement
- Idea Development and Brainstorming
- Process Analysis
- Logistics Coordination
- Quantitative skills
Timeline
Billiards Specialist
Pro Billiards
02.2021 - Current
CNC Machine Operator
Novex Tool Division
05.2015 - 02.2021
Warehouse Worker
Sterling Services
08.2013 - 05.2015
Courtesy Clerk
Kroger
04.2012 - 08.2013
Burger Maker
Burger King
04.2011 - 04.2012
Brighton High School