Summary
Overview
Work History
Education
Skills
Timeline
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Jordin Lieberman

Edwardsville,IL

Summary

Motivated Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

9
9
years of professional experience

Work History

Server

Laux Brickhouse
10.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Bartender

Foundry Public House
06.2023 - 11.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Barback

Foundry Public House
01.2023 - 11.2023
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for special events.
  • Restocked ice, condiments, and snacks.
  • Learned how to make wide variety of mixed drinks.
  • Delivered food to customers at bar and tables.
  • Checked ID cards and verified bar guests were of legal age.

Sales Associate

Walmart
10.2020 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Landscape Foreman

The Garden Kingdom
06.2017 - 10.2019
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Installed and maintained landscapes at homes, offices, and parks.
  • Performed planting, watering, mulching, and edging of lawns.

Associate

The Sports Academy
10.2017 - 06.2018
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Lifeguard

Waterworks Swim Club
05.2015 - 10.2017
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Education

High School Diploma -

Southern Illinois University Edwardsville
Edwardsville, IL
05.2025

Skills

  • Guest Engagement
  • Food Running
  • Order Delivery Practices
  • Supply Restocking
  • Sales Expertise
  • Guest Relations Management
  • Order Accuracy
  • Hospitality Service Expertise

Timeline

Server

Laux Brickhouse
10.2023 - Current

Bartender

Foundry Public House
06.2023 - 11.2023

Barback

Foundry Public House
01.2023 - 11.2023

Sales Associate

Walmart
10.2020 - 05.2022

Associate

The Sports Academy
10.2017 - 06.2018

Landscape Foreman

The Garden Kingdom
06.2017 - 10.2019

Lifeguard

Waterworks Swim Club
05.2015 - 10.2017

High School Diploma -

Southern Illinois University Edwardsville

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Jordin Lieberman