Jordin Smart
Taylors,SC
Summary
Dedicated and personable customer service professional with 4 years of experience. Skilled at resolving issues efficiently, maintaining a positive attitude and ensuring customer satisfaction. Goal-oriented and known for attention to detail, reliability, and building strong relationships.
Overview
6
6
years of professional experience
Work History
Manager
Earth Fare Supermarket
04.2024 - Current
- Supervised daily operations to ensure a safe work environment with quality standards.
- Accomplished multiple tasks within established timeframes.
- Trained team members on customer service protocols to enhance shopper experiences.
- Engaged with and established good rapport with customers.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
Bookkeeper
Earth Fare Supermarket
05.2022 - 04.2024
- Managed daily cash receipts and cash deposits, reconciling tills with accuracy and resolving discrepancies efficiently.
- Overseer of cash office functions including, till loans, pickups, and end-of-day balancing.
- Operate point of sale open and closing procedures.
Shift Lead
Firehouse Subs
07.2019 - 07.2020
- Completed store closing procedures and till balancing.
- Exhibited superb customer service and maintained a welcoming atmosphere.
- Maintained high standards of guest services, quality of food, order fulfillment and cleanliness of establishment.
Education
Associate of Science - Criminal Justice
Greenville Technical College
Greenville, South Carolina, SC06-2026
Skills
- Customer service
- Teamwork
- Attention to detail
- Time management
- Customer engagement
Timeline
Manager
Earth Fare Supermarket
04.2024 - Current
Bookkeeper
Earth Fare Supermarket
05.2022 - 04.2024
Shift Lead
Firehouse Subs
07.2019 - 07.2020
Associate of Science - Criminal Justice
Greenville Technical College