Jordone Rittenhouse
South Solon,OH
Summary
Skilled in interviewing, records searching and documentation. Excellent critical thinking and organizational abilities. Proficient in insurance policy coverage levels, industry practices and compliance requirements.
Overview
13
13
years of professional experience
Work History
Claims Service Representative
Carefactor
Columbus, Ohio
09.2021 - Current
- Coordinated and planned investigations of claims to confirm compensability and coverage.
- Provided guidance and assistance to junior colleagues when necessary
- Responded to inquiries from regulatory bodies and complied with reporting requirements.
- Strong problem solving skills
- knowledge of medical billing
- knowledge of billing software & health record systems
Office Administrative Assistant
Greene Solutions
Columbus, OH
03.2016 - 09.2021
- Maintained confidentiality of sensitive data in accordance with company policies.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Project Manager
Ecova
Columbus, OH
01.2014 - 03.2016
- Conducted periodic inspections of job sites for quality and progress.
- Developed and maintained project plans, timelines, and budgets.
- Identified project needs by reviewing project objectives and schedules.
Claims Analyst
Express Scripts
Columbus, OH
01.2012 - 01.2014
- Ensured compliance with federal and state regulations governing insurance industry operations.
- Maintained accurate records of all claim activities in accordance with company policies.
Education
High School Diploma -
Central Crossing High School
Grove City, OH05-2008
Skills
- Exceptional communication
- Stress tolerance
- Policy interpretation
- Problem solving skills knowledge
- medical billing knowledge
- medical insurance knowledge
- Medical billing software & systems knowledge
Timeline
Claims Service Representative
Carefactor
09.2021 - Current
Office Administrative Assistant
Greene Solutions
03.2016 - 09.2021
Project Manager
Ecova
01.2014 - 03.2016
Claims Analyst
Express Scripts
01.2012 - 01.2014
High School Diploma -
Central Crossing High School