Jordyn Andrade
Newman,California
Summary
Dedicated professional with expertise in customer service, multitasking, and time management. Proven track record of enhancing customer experiences and delivering effective group training. Skilled in budgeting and recruitment processes, with experience in corporate and private seminar planning. Strong work ethic and adaptability, capable of mastering new skills independently and excelling in dynamic environments.
Overview
1
1
year of professional experience
Work History
Dance Instructor
Cornerstone Dance
Gustine, California
09.2024 - Current
- Monitored student progress over time to ensure they are meeting their goals.
- Instructed groups of individual and coupled dancers in different dance styles.
- Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
- Motivated students by providing positive reinforcement when appropriate.
- Coordinated costume and stage design for annual recitals, managing budgets and working with vendors to ensure high-quality productions.
- Maintained effective working relationships with staff members, students and parents.
- Educated students using customized teaching methods and hands-on curriculum.
- Taught a variety of techniques including stretching, leaps, turns and jumps.
- Maintained attendance, fees and rehearsal schedules for classes.
- Kept classrooms tidy and clean for group and one-on-one instruction.
- Assessed dancer strengths and developed choreography to highlight talent.
- Maintained updated knowledge through continuing education and advanced training.
Customer Service Representative
Westside Landscape
Newman, California
07.2024 - 09.2024
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Conducted regular follow-up calls with customers after resolving their issues.
- Collected deposits or payments and arranged for billing.
- Answered customer inquiries via phone, email, and chat.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Orestimba High School
Newman, CA05-2024
Skills
- Budget management
- Customer service
- Issue resolution
- Teaching strategies
- Safety awareness
- Cpr certification
- Teamwork and collaboration
- Community outreach
- Problem solving
- Group teaching
Timeline
Dance Instructor
Cornerstone Dance
09.2024 - Current
Customer Service Representative
Westside Landscape
07.2024 - 09.2024
High School Diploma -
Orestimba High School
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