Jordyn Bonilla Williams
Summary
I hold 2 years of experience as a front desk receptionist managing phone calls, appointment scheduling, and guest check-ins in a fast-paced studio environment. I support daily operations through studio management software and identity verification for new accounts. In addition to my front desk experience, I bring 4 years of sales experience, with a strong background in customer service, building client relationships, understanding customer needs, and effectively communicating products and services.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Trufusion Yoga
Las Vegas, Nevada
02.2025 - 08.2026
- Managed incoming calls and addressed client inquiries, ensuring prompt and accurate responses.
- Scheduled appointments using studio management software, optimizing daily operations.
- Greeted and assisted clients upon arrival, ensuring a welcoming atmosphere.
- Processed membership applications and payments using point-of-sale systems efficiently.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Sales Associate
Abercrombie & Fitch
Las Vegas, NV
06.2023 - 08.2025
- Leveraged in-depth product knowledge to assist customers and deliver personalized recommendations, enhancing shopping experience.
- Maintained in-depth knowledge of products to effectively assist customers and provide personalized recommendations.
- Organized and restocked merchandise displays to improve store aesthetics, attracting customers and driving sales.
- Executed cash register operations with accuracy, ensuring compliance with company policies and fostering customer trust.
Ride Attendant
LV Mini Grand Prix (LVMGP)
05.2023 - 01.2024
- Ensured customer safety during ride experience by monitoring adherence to safety protocols.
- Communicated with fellow attendants to ensure smooth operation of rides.
- Welcomed guests and provided information on park rules and ride regulations to enhance their experience.
- Addressed and resolved customer complaints professionally to maintain guest satisfaction.
- Performed daily maintenance activities such as cleaning and minor repairs on rides.
Education
Bachelor Of Science - Kinesiology
University Of Nevada, Reno
Reno, NV01.2029
Biomed Program -
West Career & Technical Academy
Las Vegas, NV05.2025
Skills
- Customer service
- Appointment scheduling
- Front desk reception
- Multi-line phone support
- Visitor check-in
- Assisted clients with scheduling,
- Account questions
- General administrative requests in a fast-paced environment
- Records management
- Office administration
Timeline
Front Desk Receptionist
Trufusion Yoga
02.2025 - 08.2026
Sales Associate
Abercrombie & Fitch
06.2023 - 08.2025
Ride Attendant
LV Mini Grand Prix (LVMGP)
05.2023 - 01.2024
Bachelor Of Science - Kinesiology
University Of Nevada, Reno
Biomed Program -
West Career & Technical Academy