Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Jordyn Bonin

Kingwood,TX

Summary

Dedicated and results-driven Mortgage Sales and Operations Manager with 10+ years of experience in the residential and commercial mortgage industry. Adept at managing complex mortgage processes, optimizing operations, and ensuring compliance with industry regulations. Seeking a challenging opportunity to leverage expertise and leadership skills in a dynamic organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Manager

FlipCo Financial
04.2024 - Current
  • Lead the creation and implementation of strategic sales plans, setting targets, analyzing metrics, and forecasting performance.
  • Manage daily operations of the sales team, providing guidance, coaching, and overseeing both in-office and remote schedules.
  • Oversee all sales activities, ensuring smooth event management, deal support, and acting as a liaison between account managers and other departments.
  • Monitor KPIs and ensure adherence to industry regulations and company policies.
  • Evaluate sales strategies, market trends, and team performance, identifying areas for improvement.
  • Manage CRM and origination systems, and developed training programs for company-wide use. (ZOHO, Monday, Arive, PowerBI)

Operations/Sales Manager

The Villafana Group - Integrity Home Mortgage Corporation
10.2019 - 04.2024
  • Led a team of 10+ mortgage professionals, delivering efficient and high-quality loan origination and processing services.
  • Streamlined mortgage processes, significantly reducing loan processing times.
  • Ensured compliance with federal and state regulations, including RESPA, TRID, and HMDA.
  • Collaborated with underwriters, loan officers, and closing teams to resolve complex loan issues and expedite approvals.
  • Oversaw staff training and development, keeping them updated on industry best practices.
  • Implemented data-driven reporting and analytics to identify trends and improve processes.
  • Maintained high customer satisfaction through exceptional service and timely communication.
  • Conducted quality assurance reviews to ensure compliance and policy adherence.
  • Facilitated cross-functional team meetings to enhance communication and efficiency.
  • Developed and managed systems for loan origination and CRM (ZOHO, LendingPad, ARIVE, Floify, PowerBI).
  • Successfully navigated three company changes between 2022-2023. (Company-wide decision)

Senior Mortgage Processor/Owner

Pro Processing
08.2020 - 10.2022
  • Managed a processing company catering to third-party processing needs for brokerages in the Texas and Louisiana regions
  • Provided processing and loan officer assistant services, handling files from full application submission through processing to underwriting, and assisting in the closing process to ensure a seamless experience for clients
  • Weekly pipeline calls were conducted to update partners and address any issues or expectations
  • Facilitated a hands-off experience for all loan officers, enabling them to focus on generating more business.
  • On average months, ProProcessing would close around 25 mortgage per month.

Operations Manager

Republic Lending Partners
07.2018 - 07.2022
  • Spearheaded dynamic training sessions and educational meetings, driving continuous growth and development across the team.
  • Expertly managed the loan pipeline, ensuring timely execution of tasks and swiftly resolving challenges to meet critical deadlines.
  • Recruited, onboarded, and mentored loan officers and processors, building a strong, cohesive team.
  • Managed mortgage call report filings and cultivated strong relationships with lending partners, overseeing compensation plans and resolving any issues.
  • Proactively stepped in as a loan originator and processor, providing hands-on support to maintain team efficiency and performance.

Lead Mortgage Processor/Loan Officer Assistant

AFI Mortgage Group
11.2017 - 08.2018
  • Gathered and processed information for each file, guiding it from pre-approval to closing stage
  • Inputted accurate loan data into the system for processing purposes
  • Ensured completeness, accuracy, and verification of all loan documentation, adhering to company policies
  • Verified various loan documents such as income, credit, appraisal, and title insurance, meticulously preparing applications for submission to underwriting
  • Optimized workflow efficiency by prioritizing tasks based on client needs and deadlines, ensuring timely completion of loans.
  • Reviewed file documentation, proactively requesting any missing items as necessary
  • Ordered and coordinated loan documents efficiently
  • Met critical deadlines as required, maintaining a high level of efficiency and organization
  • Completed any additional duties or activities as assigned by management
  • Qualified to assist loan officers in prequalifying loans and structuring suitable loan options for individual borrowers.
  • Collaborated closely with underwriters to expedite loan approvals, resulting in increased productivity.

Senior Mortgage Processor

PREMIER NATIONWIDE LENDING
06.2017 - 11.2017
  • Ensured completeness, accuracy, and verification of all loan documentation, in alignment with company policies
  • Gathered and processed information for each file, guiding it from pre-approval to closing
  • Inputted precise loan data into the system to facilitate processing
  • Verified various loan documents including income, credit, appraisal, and title insurance, meticulously preparing applications for underwriting submission
  • Proactively reviewed file documentation, promptly requesting any missing items as necessary
  • Efficiently ordered and coordinated loan documents to streamline processes
  • Consistently met critical deadlines, demonstrating strong organizational skills and attention to detail
  • Undertook additional duties or assignments as delegated by management
  • Demonstrated proficiency in assisting loan officers with prequalifying loans and structuring appropriate loan options for borrowers.

Lead Processor

EFast Funding/GoldStar Financial
01.2017 - 06.2017
  • Ensured completeness, accuracy, and verification of all loan documentation, in alignment with company policies
  • Gathered and processed information for each file, guiding it from pre-approval to closing
  • Inputted precise loan data into the system to facilitate processing
  • Verified various loan documents including income, credit, appraisal, and title insurance, meticulously preparing applications for underwriting submission
  • Proactively reviewed file documentation, promptly requesting any missing items as necessary
  • Efficiently ordered and coordinated loan documents to streamline processes
  • Consistently met critical deadlines, demonstrating strong organizational skills and attention to detail
  • Undertook additional duties or assignments as delegated by management
  • Demonstrated proficiency in assisting loan officers with pre-qualifying loans and structuring appropriate loan options for borrowers.

Team Mortgage Processor

Louisiana Mortgage
11.2014 - 07.2015
  • Ensured completeness, accuracy, and verification of all loan documentation, in alignment with company policies
  • Gathered and processed information for each file, guiding it from pre-approval to closing
  • Inputted precise loan data into the system to facilitate processing
  • Verified various loan documents including income, credit, appraisal, and title insurance, meticulously preparing applications for underwriting submission
  • Proactively reviewed file documentation, promptly requesting any missing items as necessary
  • Efficiently ordered and coordinated loan documents to streamline processes
  • Consistently met critical deadlines, demonstrating strong organizational skills and attention to detail
  • Undertook additional duties or assignments as delegated by management
  • Demonstrated proficiency in assisting loan officers with pre-qualifying loans and structuring appropriate loan options for borrowers.

Education

Business Administration - Accounting

McNeese State University
LA

Bachelor In Computer Science -

Western Governors University
Remote

Skills

  • Microsoft Office Suite
  • LOS (Encompass, POINT, LendingPad,Arive)
  • CRM (Salesforce, ZOHO, Monday)
  • Power BI
  • Mortgage Origination, Processing, and Underwriting
  • Credit Analysis
  • Rate Pricing - Both Broker and Correspondent
  • Negotiation
  • Process Improvement
  • Database Administration
  • Meeting Facilitation
  • Communication Skills
  • Fair Housing regulations
  • Leadership
  • Business development
  • Account management
  • Mentoring
  • Quality assurance
  • Analytics
  • Financial services
  • Time management

Certification

NMLS 1783404

Awards

Employee of The Year Award 2022/2023

Timeline

Sales Manager

FlipCo Financial
04.2024 - Current

Senior Mortgage Processor/Owner

Pro Processing
08.2020 - 10.2022

Operations/Sales Manager

The Villafana Group - Integrity Home Mortgage Corporation
10.2019 - 04.2024

Operations Manager

Republic Lending Partners
07.2018 - 07.2022

Lead Mortgage Processor/Loan Officer Assistant

AFI Mortgage Group
11.2017 - 08.2018

Senior Mortgage Processor

PREMIER NATIONWIDE LENDING
06.2017 - 11.2017

Lead Processor

EFast Funding/GoldStar Financial
01.2017 - 06.2017

Team Mortgage Processor

Louisiana Mortgage
11.2014 - 07.2015

Business Administration - Accounting

McNeese State University

Bachelor In Computer Science -

Western Governors University

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