Jordyn Braswell
Memphis,TN
Summary
Versatile and detail-oriented professional with a strong background in customer service, healthcare, warehouse operations, and administrative support. Experienced in fast-paced environments, including OrthoSouth orthopedic practice, Amazon and Milwaukee Tools warehouses, as well as front desk operations at LA Fitness. Skilled in clinical assistance and phlebotomy, with a certification in blood collection techniques. Adaptable and quick-learning, with additional experience in insurance and event planning. Adept at multitasking, problem-solving, and providing exceptional service across various industries. Seeking opportunities to leverage my diverse skill set in a dynamic role.
Overview
9
9
years of professional experience
Work History
Certified Phlebotomy Technician
ALLIED HEALTH PROFESSIONALS
08.2022 - Current
- Skillful and precise in performing venipunctures and capillary punctures
- Proficient in collecting and storing blood samples and verifying medical records
- High level of accuracy and attention to detail
- Patient and donor care
Patient Clinical Assistant
ORTHOSOUTH
07.2023 - 01.2025
- Assisted in the training of new clinical assistants, promoting teamwork and consistency in care delivery.
- Prepared examination rooms with necessary equipment for various procedures, optimizing efficiency during appointments.
- Supported clinical staff, ensuring efficient workflow and proper execution of procedures.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Front Desk Receptionist
ESPORTA FITNESS
08.2022 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Perform office and administrative work such as answering phone calls, setting appointments, directing visitors to the correct person, providing schedules to members and guests, processing payments for members and visitors
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected payments, processed transactions and updated relevant records.
NCAA Division I Student Athlete
Georgia State University Track and Field Team
08.2018 - 05.2022
- Managed a full-time student course load with 20 hours per week training, practice and competition
- Served as a representative of Georgia State Athletics and the surrounding community
- Participated in community service events on behalf of the athletic department
Warehouse Attendant
AMAZON
06.2021 - 08.2021
- Utilized scanners to read bar codes on products
- Loaded and unloaded trucks, ensuring all products were handled with care.
- Prepared shipments by packing items securely, reducing risk of damage.
Life Insurance Agent Assistant
PHP AGENCY
06.2021 - 08.2021
- Helped generate new business by contacting potential life insurance customers by phone and email
- Worked with Microsoft Excel, entering and organizing personal information for clients
- Delivered life insurance policies
Instrument Technician
MILWAUKEE TOOLS
06.2020 - 01.2021
- Inspected and tested batteries used for powering tools
- Organized and stored batteries by power wattage
- Used excel to create spreadsheets to organize battery data
Event Planning Assistant
Event Planning by Renell
07.2016 - 07.2017
- Helped set up and break down each event
- Prepared party favors for event and executed event to completion
- Provided excellent customer service to clients
Education
Bachelor of Arts - Sociology
Georgia State University
Atlanta, Ga05.2022
Skills
- Customer Service
- Administrative Support
- Healthcare Support
- Phlebotomy & Patient Care
- Warehouse Operations
- Logistics & Distribution
- Attention to Detail
- Fitness Industry Experience
- Insurance Knowledge
- Adaptability & Quick Learning
- Team Collaboration
- Multitasking & Time Management
- Problem-Solving
Timeline
Patient Clinical Assistant
ORTHOSOUTH
07.2023 - 01.2025
Certified Phlebotomy Technician
ALLIED HEALTH PROFESSIONALS
08.2022 - Current
Front Desk Receptionist
ESPORTA FITNESS
08.2022 - 11.2023
Warehouse Attendant
AMAZON
06.2021 - 08.2021
Life Insurance Agent Assistant
PHP AGENCY
06.2021 - 08.2021
Instrument Technician
MILWAUKEE TOOLS
06.2020 - 01.2021
NCAA Division I Student Athlete
Georgia State University Track and Field Team
08.2018 - 05.2022
Event Planning Assistant
Event Planning by Renell
07.2016 - 07.2017
Bachelor of Arts - Sociology
Georgia State University
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