Summary
Overview
Work History
Education
Skills
Timeline
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Jordyn Drake

2590 Medical Center Dr #62, San Bernardino,CA

Summary

Goal-oriented Legal Processing Assistant II and Civil Subject Matter Expert (SME) experienced in providing strong support to the civil department with focus on document management, time management, successful filing and growing in knowledge.

Overview

3
3
years of professional experience

Work History

Legal Processing Assistant I

San Bernardino Superior Court
09.2022 - Current
  • Receive, sort and process legal documents and mail either at work station or assisting guests at public windows.
  • Experience with an extensive number of documents that can be filed such as judgments, motions, stipulations, petitions, declarations, proofs of service, answers, defaults and dismissals along with high priority documents that are received.
  • Trained fiscal clerk, handling daily reconciliations of payments that come into the civil department, managing deposits and assisting in the cash out process.
  • Trainer for new employees as well as seasoned clerks that transfer in to be successful in our civil intake unit.
  • Working new eFiling system as well as training clerks for successful completion of pending workloads.
  • Lead Landlord Tenant clerk as well as trainer for new landlord tenant processing clerks.
  • Subject Matter Expert (SME) who prepares and facilitates classes for Civil Procedures within San Bernardino courts.
  • Participation in Legislative review for ways the changes impact our civil clerk's office.

Office Assistant II

San Bernardino Public Health
03.2022 - 09.2022
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Greeted patients and alerted staff to arrivals of scheduled appointments.
  • Provided clerical support by handling range of routine and special requirements needed for office operations.

Hair Stylist

Ulta Beauty Inc.
01.2021 - 02.2022
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained and sanitized tools and equipment to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.

Education

Cosmetology License - Cosmetology

Paul Mitchell The School - Costa Mesa
Costa Mesa, CA
03.2021

Skills

  • File Management
  • Dispute Resolution
  • Court Processes
  • Customer Satisfaction
  • Civil Procedures training
  • Billing and Payment Processing
  • Fiscal
  • Intake Services
  • Attention to Detail
  • Organization and Time Management
  • Public Speaking

Timeline

Legal Processing Assistant I

San Bernardino Superior Court
09.2022 - Current

Office Assistant II

San Bernardino Public Health
03.2022 - 09.2022

Hair Stylist

Ulta Beauty Inc.
01.2021 - 02.2022

Cosmetology License - Cosmetology

Paul Mitchell The School - Costa Mesa

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Jordyn Drake