Jordyn Goodman
Butte,MT
Summary
Dynamic regulatory compliance and production leader with a proven track record in enhancing operational efficiency across diverse roles, including Budtender at 406 Organix and Server Supervisor at Lahood Park Steakhouse. Demonstrates expertise in maintaining confidentiality and cleanliness while delivering exceptional customer service. Proficient in POS system operation and cash handling, with a strong ability to build positive relationships and effectively train team members. Committed to leveraging skills to drive continuous improvement in customer satisfaction and team performance.
Overview
9
9
years of professional experience
Work History
Budtender
406 Organix
Whitehall, MT
04.2024 - Current
- Greeted customers with a friendly and inviting attitude.
- Kept up-to-date records of all transactions in compliance with state regulations.
- Advised customers regarding safety measures necessary for cannabis consumption.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
Server Supervisor
Lahood Park Steakhouse
Cardwell, Montana
01.2021 - 01.2025
- Leveraged proper serving etiquette to promote inviting dining atmosphere.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed tables throughout dining room to execute service at highest level.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Trained and acclimated new servers to restaurant's culture and operations.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
Budtender
710 Montana
Butte, MT
03.2021 - 03.2023
- Greeted customers with a friendly and inviting attitude.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Kept up-to-date records of all transactions in compliance with state regulations.
- Verified proper customer identification, medical information and paperwork.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Assisted management in training new budtenders on policies and procedures.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Bank Teller
US Bank National Association
Helena, MT
10.2017 - 09.2018
- Welcomed customers and offered pleasant service during entire transaction.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Performed special services for customers, ordering bank cards and checks.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Casino Attendant
Lucky Lil's Casino
Whitehall, MT
09.2015 - 02.2017
- Maintained cleanliness of the gaming area by performing periodic cleaning tasks.
- Ensured that all policies and procedures related to security were followed at all times.
- Trained new employees on the job duties of a Casino Attendant.
- Developed positive relationships with customers through friendly interactions.
- Provided prompt and courteous customer service in a fast-paced environment.
- Recorded amount of tickets cashed and amount paid after each event, investigated discrepancies and submitted timely accounting records.
- Adhered strictly to all applicable laws, regulations and policies governing the operation of casinos.
Education
Badged -
Montana Cannabis Control Division
05-2024
Serving Alcohol -
Montana Alcohol Server Training
11-2023
High School Diploma -
Three Forks High School
Three Forks, MT05-2015
Skills
- Production leadership
- Regulatory compliance
- Cleanliness and hygiene
- Weighing products
- POS system operation
- Maintaining confidentiality
- Counting money
- Cash handling experience
Timeline
Budtender
406 Organix
04.2024 - Current
Budtender
710 Montana
03.2021 - 03.2023
Server Supervisor
Lahood Park Steakhouse
01.2021 - 01.2025
Bank Teller
US Bank National Association
10.2017 - 09.2018
Casino Attendant
Lucky Lil's Casino
09.2015 - 02.2017
Badged -
Montana Cannabis Control Division
Serving Alcohol -
Montana Alcohol Server Training
High School Diploma -
Three Forks High School
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