Aysia Porter
Barstow,CA
Summary
Dynamic and knowledgeable Budtender with proven success at Dispensary, enhancing customer experiences through personalized product recommendations and exceptional service. Skilled in cash handling and inventory management, I fostered a welcoming environment that increased repeat business and built strong relationships with clients, demonstrating patience and empathy in addressing their needs.
Offering background in customer service and passion for cannabis industry, eager to learn and thrive in dispensary setting. Brings ability to quickly grasp product knowledge and regulatory requirements. Ready to use and develop communication skills and customer service abilities in Desired Position role.
Professional in cannabis industry, well-versed in product knowledge, customer service, and compliance regulations. Strong ability to work within team, adapt to changing demands, and achieve desired outcomes. Skilled in inventory management, sales techniques, and customer education, ensuring reliable and resourceful presence in any setting. Knowledgeable Desired Position with robust background in providing customers with tailored product recommendations and maintaining organized inventory. Successfully advised clients on product selection, enhancing customer satisfaction and loyalty. Demonstrated excellent communication and customer service skills, along with thorough understanding of industry regulations and product knowledge.
Overview
4
4
years of professional experience
Work History
Budtender
Dispensary
San Bernardino, CA
12.2024 - 02.2025
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Read industry publications to maintain knowledge on current and future bud trends.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Collaborated with security personnel to maintain a safe and secure store environment for both staff and customers alike.
- Packaged regulated products in appropriate exit containers.
- Streamlined check-in processes for medical patients, expediting wait times while maintaining compliance with state requirements.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.
- Assisted in conducting regular inventory audits for accuracy assurance purposes while maintaining awareness of potential shrinkage or loss.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Sales Associate
Dispensary
San Bernardino, CA
02.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Dispensary
Rialto, CA
01.2021 - 02.2022
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- Maintained a clean, organized, and welcoming store environment for customers to comfortably explore various cannabis products.
- Enhanced customer satisfaction by providing personalized cannabis product recommendations based on individual needs and preferences.
- Provided exceptional service to medical patients, educating them on appropriate dosage and consumption methods for their specific conditions.
- Assisted with inventory management, ensuring accurate stock levels and timely restocking of high-demand items.
- Managed cash register transactions accurately, maintaining accountability for daily sales totals and deposit procedures.
Education
Bachelor Of Accounting - Accounting And Finance
San Bernardino Valley College
San Bernardino, CA06.2020
Skills
- Supporting medical patients
- Restocking inventory
- Discussing cannabis
- Packaging product
- Weighing products
- Cash handling experience
- Dispensary security
- THC & CBD products
- Edibles upselling
- Loyalty promotion
- Production leadership
- Cannabis strain identification
- Flexible hours
- Team leadership
- Retail merchandising
Timeline
Budtender
Dispensary
12.2024 - 02.2025
Sales Associate
Dispensary
02.2024 - 08.2024
Sales Associate
Dispensary
01.2021 - 02.2022
Bachelor Of Accounting - Accounting And Finance
San Bernardino Valley College