JORDYN HEISLER
Kissimmee,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Coordinator
The Walt Disney Company
10.2020 - Current
- Helped new hires assimilate into workforce and get up to speed on procedures with successful onboarding processes
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Led small group and individual training sessions based on organization's learning needs.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Shift Manager
Gulf Coast Escape Room
06.2018 - 01.2021
- Maintained high performance levels by successfully training, monitoring and motivating shift employees
- Communicated openly with employees and fellow managers, addressing issues head- on to prevent escalation
- Organized schedules and delegated assignments based on employee knowledge and strengths.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
Assistant General Manager
Spencer's Gifts LLC
01.2013 - 06.2018
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
Education
High School Diploma -
Navarre High School
Navarre, FL05.2012
Skills
- Order Supplies
- Business Management Principles
- Accounting Techniques
- ADP Workforce Now
Timeline
Operations Coordinator
The Walt Disney Company
10.2020 - Current
Shift Manager
Gulf Coast Escape Room
06.2018 - 01.2021
Assistant General Manager
Spencer's Gifts LLC
01.2013 - 06.2018
High School Diploma -
Navarre High School
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