Jordyn J. Jones
Covington,GA
Summary
I am a productive employee who has worked with several years of hands-on experience in multiple retail services. I am a welcoming and customer-oriented individual commended for providing prompt and courteous service to customers. I am a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills, and I am able to handle telephone interactions with customers and patients. I want to gain more experience and knowledge within the veterinary field so that I am able to assist in multiple positions as my experience progresses.
Overview
3
3
years of professional experience
Work History
Bakery Clerk Assistant
Publix
Covington, GA
09.2026 - Current
- Assisted customers over the phone and in person, providing product information and enhancing customer satisfaction.
- Stocked bakery shelves with bread, cakes, pastries, and packaged desserts.
- Wrapped, labeled, and dated fresh bakery items for display and sale, ensuring compliance with freshness standards.
- Cleaned and organized bakery at closing to ensure a tidy and inviting environment for the next day.
- Cleaned counters in bakery to maintain hygiene standards, pans, and bakery equipment following food safety standards.
- Package and label products
Seasonal Sales Associate
Bath and Bodyworks
Covington, GA
09.2025 - 09.2026
- Advised customers on fragrances, lotions, and candles tailored to their preferences for improved satisfaction
- Resolved customer inquiries quickly to ensure a positive shopping experience
- Welcomed customers warmly
- Facilitated online order processing and promoted new products to enhance customer engagement
- Restocked shelves and organized merchandise displays throughout store
- Operated cash register efficiently
Retail Associate
Panera Bread
Urbana, MD
09.2023 - 08.2025
- Processed transactions at cash and drive-through registers, ensuring accurate handling of cash and customer service.
- Assisted customers in locating products, answered questions, and provided recommendations to improve satisfaction.
- Promoted new food items to customers, enhancing their dining experience and increasing product awareness.
- Took food and beverage orders using point-of-sale system
- Restocked front counter, bakery displays, and service stations
- Removed debris and sanitized tables after each customer, counters, and dining areas throughout shift
Education
High School Diploma -
Clarksburg High School
Clarksburg, MD06-2024
Associate of Science - Veterinarian
Gwinnett Technical College
Lawrenceville, GA10-2026
Skills
- Provided excellent customer service and support to customers in a fast-paced retail environment
- Maintained the cleanliness of the store area by vacuuming floors, dusting shelves, and wiping down counters
- Helped fellow team members complete tasks and exceed expectations set by store management
- Delivered excellent customer service, resulting in loyal client relationships
- Performed sales floor work, such as greeting and assisting customers, stocking shelves, and taking inventory
- Sanitation protocols
- Client communication
- Customer service
- Animal care
- Animal handling
- Appointment scheduling
- Payment processing
- Effective multitasking
- Cleanliness maintenance
- Follow-up calls
- File organization
- Customer interaction
- Empathy for animals
AWARDS
Certification of Merit
Timeline
Bakery Clerk Assistant
Publix
09.2026 - Current
Seasonal Sales Associate
Bath and Bodyworks
09.2025 - 09.2026
Retail Associate
Panera Bread
09.2023 - 08.2025
High School Diploma -
Clarksburg High School
Associate of Science - Veterinarian
Gwinnett Technical College