Jordyn Lee
Boca Raton,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals; and to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server/ Bartender
Lazy Dog Restaurant & Bar
2021.10 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
Server
Duffy's Sports Bar
2018.05 - 2019.05
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
Brooklyn Water Bagels
2018.08 - 2019.01
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Hostess/Foodrunner
Bru's Room Sports Bar
2015.08 - 2017.12
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Hostess
Duffy's Sports Bar
2014.04 - 2015.09
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, VA05.2025
Bachelor of Science - Business
Florida State University
Tallahassee, FL12.2021
High School Diploma -
West Boca High School
Boca Raton, FL05.2017
Skills
- Guest Engagement
- Hospitality Service Expertise
- Guest Relations Management
- Relationship Management
- Performance Improvement
- Food Running
- Food Inspection
- Table Bussing
- Order Management
- Safe Food Handling
- Sales Expertise
Timeline
Server/ Bartender
Lazy Dog Restaurant & Bar
2021.10 - Current
Cashier
Brooklyn Water Bagels
2018.08 - 2019.01
Server
Duffy's Sports Bar
2018.05 - 2019.05
Hostess/Foodrunner
Bru's Room Sports Bar
2015.08 - 2017.12
Hostess
Duffy's Sports Bar
2014.04 - 2015.09
Master of Arts - Clinical Mental Health Counseling
Liberty University
Bachelor of Science - Business
Florida State University
High School Diploma -
West Boca High School
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