Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Jordyn Moten

College Park,MD

Summary

Motivated and driven Visual Merchandiser with 7 years of retail customer service experience. A proven track record of high volume sales and success at achieving customer satisfaction through top quality customer service. Dependable and committed to building relationships with exceptional organization skills. Seeking career advancement with an amazing company that can benefit from my experience and drive.

Overview

8
years of professional experience

Work History

Intimissimi
Annapolis, MD

Key Holder
10.2022 - Current

Job overview

  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored employee performance and identified performance gaps for corrective action.

H&M Hennes & Mauritz
McLean, VA

Visual Merchandiser
07.2021 - 10.2022

Job overview

  • Set garment presentation to the seasonal pages while working with the department manager on commercial awareness.
  • Use reports to follow up on Store KPIs & initiate actions to reach store goals and budgets.
  • Create a red thread between social media and instore marketing.
  • Plan all store campaigns and activities to drive converted purchases.
  • Provide clear merchandising strategies to drive sales results.
  • Train, coach and develop store teams on the current fashion trends and ways of merchandising through clear customer profile understanding.

Intimissimi
Tysons Corner, VA

Asssitant Manager
09.2019 - 06.2021

Job overview

  • Strong product and customer-based knowledge that created returning and loyal customers.
  • Provided personalized advice based on the customer's style preferences.
  • Integral part of store layout and visual merchandising to convey the Italian experience.
  • Coached and trained all new hires ensuring new employees were competent in a commission-based role.
  • Sales leader 9 out of 15 months of employment, exceeding store selling goals by 10 percent.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Nordstrom
Gaithersburg, MD

Customer Service Representative
04.2017 - 09.2019

Job overview

  • Build a great customer experience with a fast and friendly checkout to encourage return customers.
  • Shared my love for the brand and updated customers about upcoming sales, the Nordstrom RewardsTM program, and the mailing list.
  • Focused on creating a smooth and inviting fitting room by greeting customers and escorting them to the dressing room.
  • Organized stock room layout and completed all inventory processes.

Safeway
Rockville , MD

Customer Service Representative
2015.08 - 2017.04 (1 education.year_Label & 8 education.months_Label)

Job overview

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

LIM College
New York, NY

from Fashion Merchandising

University Overview

Montgomery College
Rockville, MD

University Overview

Skills

  • Policies and Procedures
  • Staff Supervision
  • Payroll Management
  • Shift Scheduling
  • Relationship building and management
  • Store displays
  • Merchandising
  • Strategic thinker
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

When we can begin to take our failures nonseriously, it means we are ceasing to be afraid of them. It is of immense importance to learn to laugh at ourselves.
Katherine Mansfield

Timeline

Key Holder
Intimissimi
10.2022 - Current
Visual Merchandiser
H&M Hennes & Mauritz
07.2021 - 10.2022
Asssitant Manager
Intimissimi
09.2019 - 06.2021
Customer Service Representative
Nordstrom
04.2017 - 09.2019
Customer Service Representative
Safeway
2015.08 - 2017.04 (1 education.year_Label & 8 education.months_Label)
LIM College
from Fashion Merchandising
Montgomery College

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Jordyn Moten