Jordyn Paderez
Whittier,CA
Summary
I am a dependable and ambitious woman, ready to utilize my leadership skills and experience to contribute and exceed a company's goals and expectations. I work well independently and within a team environment. I am accurate, assertive, adaptable and always open to learning and expanding my experience.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Charles Taylor Enviormental
Brea, CA
08.2022 - 06.2024
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Provided technical support for customers using the company's products or services.
- Generated new sales leads through cold calling and networking activities.
- Maintain customer satisfaction.
Server
The Strand House
Manhattan Beach, CA
02.2021 - 01.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Delivered food and drink orders promptly and courteously.
Management Shift Leader
IN N OUT BURGER
Hacienda Heights, CA
05.2017 - 08.2022
- Take necessary steps to ensure customer satisfaction.
- Resolve food or service issues promptly.
- Plan and schedule daily shifts to ensure proper staffing.
- Cross train associates.
- Ensure cash registers are equipped with the proper cash.
- Delegate tasks to employees and monitored activities and task completion.
- Conducted inventory and resolve discrepancies to prevent shortage of goods to maximize efficiency and service.
- Place online orders for all supplies.
- Comply with company safety procedures, sanitation policies to promote safe working environment for customers and internal associates.
Sales Associate
Nordstrom
Brea, CA
03.2017 - 03.2020
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Education
Bachelor of Arts - Marketing
Cal State University Fullerton
Fullerton, CA05.2021
Associate of Arts - Business Administration
Rio Hondo College
Whittier, CAHigh School Diploma -
St. Paul High School
Santa Fe Springs, CASkills
- Team building and management
- Sales Techniques
- Customer Service
- Customer development and retention
- Planning and scheduling
- Organization Skills
- Problem solving skills
- Strong written and verbal communications
- Event planning and execution
- Project Management
- Communications leadership
- Relationship Building
- Client Account Management
Accomplishments
- Freelance Brand & Influencer Marketing - January 2018
- American Environmental - Social Media Marketing and Event Planning January 2019-March 2021
- Rio Hondo College - Social Media/Marketing and Event Planning Intern December 2019-December 2020
Timeline
Business Development Manager
Charles Taylor Enviormental
08.2022 - 06.2024
Server
The Strand House
02.2021 - 01.2023
Management Shift Leader
IN N OUT BURGER
05.2017 - 08.2022
Sales Associate
Nordstrom
03.2017 - 03.2020
Bachelor of Arts - Marketing
Cal State University Fullerton
Associate of Arts - Business Administration
Rio Hondo College
High School Diploma -
St. Paul High School
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