Jordyn Romo
Christus Mother Frances
Bullard,TX
1
Certification
3
years of professional experience
Motivated and compassionate healthcare professional with experience in phlebotomy, patient access, insurance, verification and direct patient care,. Skilled in specimen collection, patient registration,insurance eligibility verification appointment scheduling, medical documentation, and delivering exceptional customer service. Proven ability to maintain sanitation procedures and enhance patient satisfaction through compassionate support. A fast learner and team player, committed to delivering high-quality service in fast-paced environments.
Work History
Patient Access Representative
7 Months- Verified insurance information
- Utilized electronic health record systems to update patient information promptly.
- Collaborated with clinical staff to ensure seamless communication and workflow.
- Maintained compliance with healthcare regulations and privacy standards consistently.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Increased efficiency in billing process by accurately capturing chargeable services during patient registration.
- Maintained high standards of confidentiality and privacy, strictly adhering to HIPAA regulations.
- Manage about 30 - 40 patients a day
BOH Team Member
1 Year- Prepared ingredients and dishes according to standardized recipes for consistency and quality.
- Maintained cleanliness and organization of kitchen workspace to ensure safety and efficiency.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Collaborated with team members during peak hours to optimize workflow and service speed.
- Followed food safety guidelines to prevent contamination and uphold health standards.
- Supported training of new team members on kitchen procedures and equipment usage.
- Contributed to positive team atmosphere by communicating effectively and supporting colleagues' efforts.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
Nursing Assistant
3 Months- Assisted patients, ensuring comfort and safety.
- Took vital signs upon arrival to clinic
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Documented patient information accurately in electronic health records for seamless communication.
- Collaborated with healthcare team members to coordinate patient care efficiently.
- Documented care actions by completing records and logs in medical software system.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as walking.
- Assisted nursing staff with patient care tasks, ensuring comfort and safety during procedures.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
High School Diploma - Health And Wellness
- Relevant Coursework: Medical Terminology
- Relevant Coursework: Anatomy and physiology
- Elected Captain of Bullard high school soccer
- Art club Member
- Extracurricular Activities: Band
Skills
Phlebotomy
Insurance verification
Patient registration
Patient access
Prior authorizations
Medical terminology
HIPAA
Teamwork
Fast learner
Team player
Communication
Sanitation procedures
Customer Service
Patient care
Basic life support
Recording vital signs
Certification
- Certified Patient Care Technician 4-18-2024 / 4-18-2026
- Certified EKG Technician - 3-28-2025 / 3-28-2027
- Certified Phlebotomy Technician - 11-21-2024 / 11-21-2026
Timeline
Patient Access Representative
Christus Mother Frances
01.2026 - CurrentRead More
BOH Team Member
Panda Express
01.2025 - 01.2026Read More
Nursing Assistant
Lakeview Cardiology of Texas
05.2023 - 08.2023Read More
Bullard High School
High School Diploma from Health And Wellness
Read More