Jordyn Svihel
Andover,MA
Summary
Dependable Laundry Worker with solid customer service, communication and relationship-building abilities developed over two years of experience in similar roles. Good sorting, documentation and organizing skills.
Overview
2
2
years of professional experience
Work History
Hotess
Willy Mccoys
07.2021 - 08.2023
- Managed seating chart, welcomed guests, and cleaned off tables for servers
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Checked in with servers to confirm preparedness before seating customers.
- Reported problematic guests to management to foster safe and pleasant environment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
University of Minnesota - Duluth
Duluth, MN05.2027
High School Diploma -
Totino- Grace High School
Fridley, MN05.2023
Skills
- Cleanliness and Organization
- Attentive Service
- Time Management
- Adaptability
- Customer Service
- Communication
- Cleaning and Sanitizing
- Problem Solving
- Strong Client Relations
- Attending Multiple Customers
- Washing Loads
- Customer Experience
Timeline
Hotess
Willy Mccoys
07.2021 - 08.2023
University of Minnesota - Duluth
High School Diploma -
Totino- Grace High School
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