Jordyn Swift
White City
Summary
Compassionate psychology student and United States Navy veteran with a strong background in healthcare, dedicated to supporting individuals in medical, emotional, and high-stress situations. Expertise in patient advocacy, trauma-informed care, crisis response, and effective communication with diverse populations enhances the ability to provide critical support during emotionally sensitive circumstances, including women’s health, post-operative care, and sexual assault response. Committed to pursuing graduate training in Clinical Mental Health Counseling, with a focus on trauma, addiction counseling, school counseling, and assisting children, adolescents, and families in navigating life's challenges. Driven by a passion for fostering resilience and well-being in others through empathetic guidance and professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Rogue Women’s Health
Medford, OR
01.2023 - 01.2024
- Provided compassionate, patient-centered care in sensitive women’s health settings while supporting patients experiencing anxiety and distress and maintaining strict confidentiality.
- Assisted in patient intake, documenting medical histories and vital signs accurately.
- Supported physicians during examinations, enhancing patient comfort and care efficiency.
- Trained new staff on office procedures, improving team performance and operational consistency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated appointment scheduling, optimizing daily patient flow and minimizing wait times.
Medical Assistant
Southern Oregon Orthopedics
Medford, OR
01.2020 - 01.2021
- Supported patients through pre- and post-operative care while addressing anxiety and recovery concerns in collaboration with multidisciplinary teams.
- Supported medical staff by preparing examination rooms and maintaining necessary supplies.
- Educated patients on treatment plans and medication instructions, enhancing understanding and compliance.
- Managed electronic health records to ensure data accuracy and confidentiality in compliance with regulations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Hospital Corpsman
United States Navy
Oceanside, CA
01.2016 - 01.2019
- Delivered medical and emotional support in high-stress environments, assisted with sexual assault forensic examinations for NCIS, and mentored over 20 service members with professionalism and empathy.
- Monitored vital signs, documenting changes and reporting abnormalities to healthcare professionals.
- Streamlined hospital operations by maintaining accurate records of patient information, including medical histories and treatment plans.
- Optimized workflow efficiency by coordinating effectively with other departments, such as radiology or laboratory services, to ensure timely completion of diagnostic tests.
- Trained new staff on IV techniques, equipment usage, and infection control practices to enhance team proficiency.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Certified Medical Assistant
Providence Hospital
Medford, OR
01.2015 - 01.2015
- Provided direct care for patients with complex medical and cognitive conditions, promoting dignity, comfort, and emotional well-being.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Implemented infection control procedures, promoting a safe environment for patients and staff.
- Educated patients and families on health management and medication protocols.
- Maintained accurate patient records, documenting observations and care provided.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Education
Bachelor of Science - Psychology
Southern Oregon University
Ashland, OR06.2026
Associate degree - undefined
Rogue Community College
Medford, OR06.2025
Skills
- Clinical patient engagement
- Comprehensive documentation skills
- Confidentiality management skills
- Trauma-informed care
- Crisis management
- Effective communication skills
- Team Collaboration & Training
- Supportive interpersonal skills
- Problem-solving
- Active listening
- Critical thinking
Certification
- Licensed Practical Nurse
- Certified Medical Assistant
- Certified Phlebotomy Technician
- Basic Life Support Certification
Timeline
Medical Assistant
Rogue Women’s Health
01.2023 - 01.2024
Medical Assistant
Southern Oregon Orthopedics
01.2020 - 01.2021
Hospital Corpsman
United States Navy
01.2016 - 01.2019
Certified Medical Assistant
Providence Hospital
01.2015 - 01.2015
Associate degree - undefined
Rogue Community College
Bachelor of Science - Psychology
Southern Oregon University
LEADERSHIP & COMMUNITY ENGAGEMENT
Volunteer Youth Soccer Coach, 2025, 2025, Coached and mentored young children in a supportive team environment, promoting teamwork, confidence, emotional regulation, and positive social development.