Jordyn Walker
Nashville,TN
Summary
Dynamic and dependable professional with a proven track record, excelling in customer service and efficient management. Recognized for enhancing customer satisfaction and strong problem-solving skills. Adept at teamwork and maintaining a positive attitude in fast-paced environments, ensuring seamless operations and client relationships.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Instacart
01.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Office Manager
Powder Tech Services
02.2022 - 01.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Cleaner
Tidy House Clean
12.2020 - 12.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Server
Johnny Rockets Restaurant
09.2018 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Baskin Robins
01.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Cosmetologist License -
The Salon Professional Academy
Donelson Tn10.2021
Davidson Academy
Nashville Tn05.2019
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Heavy lifting
- Order picking and processing
- Quality assurance
- Client relationship management
- Load balancing
- Payment collection
- Database management
- Product promotion
- Sales strategy development
- Clear communication
- Adaptability and flexibility
- Verbal and written communication
- Customer interaction
- Record keeping
- Physical stamina
- Package scanning
- Excellent sense of direction
Timeline
Office Manager
Powder Tech Services
02.2022 - 01.2025
Cleaner
Tidy House Clean
12.2020 - 12.2021
Server
Johnny Rockets Restaurant
09.2018 - 11.2020
Delivery Driver
Instacart
01.2018 - Current
Cashier
Baskin Robins
01.2017 - 08.2018
Cosmetologist License -
The Salon Professional Academy
Davidson Academy