Jordynn Butler
Muncie,IN
Summary
Accomplished in manager field, with expertise in strategic planning and customer service, honed at Smoke Shop Advisor. Enhanced customer satisfaction by implementing operational strategies and training staff. Proven ability in inventory management and risk mitigation. Strong communicator and leader while in lad scape. adept at fostering team collaboration and driving in EMT business development team as well as just being a positive person while at work.
Overview
2026
2026
years of professional experience
Work History
Manager
Smoke Shop Advisor
- Developed and implemented operational strategies to enhance customer experience and satisfaction.
- Trained staff on product knowledge and compliance with industry regulations.
- Managed inventory levels to ensure optimal stock availability and minimize waste.
- Analyzed sales data to identify trends and inform merchandising decisions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Home Health Aide
PPL
Rochester NY
03.2019 - 08.2025
- Provided personal care assistance to clients, ensuring comfort and dignity during daily activities.
- Administered medication and monitored health conditions, reporting changes to healthcare professionals.
- Assisted clients with mobility and physical exercises, promoting independence and safety.
- Communicated effectively with clients and families to understand needs and preferences.
EMT Basic
Monroe County EMS
Rochester NY
09.2023 - 11.2023
- Administered basic life support and first aid to patients in emergency situations.
- Operated medical equipment, including automated external defibrillators and oxygen delivery systems.
- Collaborated with paramedics and healthcare professionals to ensure seamless patient care.
- Documented patient assessments and treatment plans accurately in electronic health records.
- Assisted with training new EMTs on protocols, procedures, and equipment usage.
- Conducted safety checks of emergency vehicles and medical supplies before each shift.
- Maintained cleanliness and organization of medical equipment and supplies on site.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Coordinated with hospital staff upon arrival at medical facilities, ensuring a smooth transition of care from prehospital providers to definitive treatment teams.
- Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
- Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
- Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.
Crew Member/foreman
RM Landscape Construction
Rochester Hilton NY
2019 - 2023
- Assisted in landscape installation, ensuring adherence to design specifications and quality standards.
- Operated various hand tools and equipment, maintaining safety protocols during all tasks.
- Collaborated with team members to execute projects efficiently and meet deadlines.
- Supported maintenance of landscaping features, enhancing overall site aesthetics and functionality.
- Learned and applied best practices for plant care, soil preparation, and irrigation systems.
- Participated in training sessions to improve skills in landscape design and maintenance techniques.
- Contributed to team meetings by sharing ideas for process improvements and project enhancements.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Fryer/pizza Topper
Caraglio's Pizza
Rochester Hilton NY
07.2019 - 04.2020
- Operated fryers to ensure consistent cooking temperatures and optimal food quality.
- Prepared ingredients for frying, maintaining cleanliness and organization in work area.
- Monitored frying times to achieve desired crispness and flavor profiles.
- Conducted routine maintenance on fryers to ensure operational efficiency and safety compliance.
- Collaborated with kitchen staff to streamline food preparation processes during peak hours.
- Assisted in training new employees on fryer operation and safety protocols.
- Maintained inventory of frying supplies, ensuring adequate stock levels for uninterrupted service.
- Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
- Assisted management in maintaining accurate records of food supplies, equipment maintenance, and other operational aspects for optimal performance.
- Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
- Read food order slips and listened to verbal instructions to properly prepare food for customers.
- Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
Buser
Arlington Restaurant
Rochester NY
07.2016 - 12.2017
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Supported waitstaff by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Monitored inventory levels of utensils and supplies, notifying management when restocking needed.
- Learned proper sanitation practices to uphold health and safety standards in restaurant operations.
- Adapted quickly to changing priorities during peak service hours, ensuring customer satisfaction.
- Engaged with guests to address needs, enhancing overall dining experience through attentive service.
- Trained new bussers on organizational procedures and efficient table turnover techniques.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Education
High School Diploma - N/A
Hilton High School
Hilton, NY06.2018
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Relationship building
Strategic planning
Cross-functional teamwork
Customer relationship management (CRM)
Sales techniques
Shift scheduling
Schedule preparation
Sales management
Workforce management
Performance evaluations
Marketing
Negotiation
Product management
Budget control
Business development
Emergency response
Inventory management
Recruiting and interviewing
Networking strategies
Teamwork and collaboration
Computer skills
Effective communication
Problem resolution
Positive attitude
Adaptability and flexibility
Attention to detail
Multitasking
Problem-solving
Multitasking Abilities
Excellent communication
Organizational skills
Team development
Training and development
Active listening
Timeline
EMT Basic
Monroe County EMS
09.2023 - 11.2023
Fryer/pizza Topper
Caraglio's Pizza
07.2019 - 04.2020
Home Health Aide
PPL
03.2019 - 08.2025
Buser
Arlington Restaurant
07.2016 - 12.2017
Manager
Smoke Shop Advisor
Crew Member/foreman
RM Landscape Construction
2019 - 2023
High School Diploma - N/A
Hilton High School