Jordynn Glaze
Irving,TX
Summary
Searching for the opportunity to enhance my skills in the Animal industry and broaden my experience by filling the position being offered by your company. Devoted Kennel Technician with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from working with customers to facilities maintenance in tasks in support of animal care needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kennel Technician Supervisor
Wuf Pet Resort And Spa
Irving, TX
10.2023 - Current
- Scheduled grooming for dogs of all sizes.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Provided feedback on animal behavior observations while interacting with customers.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Walked and exercised dogs during owner absences.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Managed customer complaints professionally by resolving issues promptly and efficiently.
- Efficiently updated pet parents about their dogs during the stay.
- Contacted clients back about scheduling boarding or grooming appointments.
Kennel Technician
Rockwall Adoption Center
Rockwall, TX
09.2021 - 06.2022
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Assisted veterinarians with medical procedures such as vaccinations.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Assessed animals for injury and illness.
- Bathed and groomed pets using gentle techniques.
- Exercised dogs regularly according to individual needs.
- Assisted with the adoption process by providing information about available pets.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Cashier
Corn Dog With No Name
Irving, TX
12.2019 - 03.2020
- Maintained current knowledge of store promotions to highlight sales to customers.
- Followed company security procedures for handling large sums of money.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Hostess
Ellens
Dallas, TX
06.2019 - 10.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Provided customers with accurate wait times and monitored waiting list.
- Provided menus to customers and answered questions regarding menu items.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
High School High Diploma -
Aledo High School
01.2020
Skills
- Safety Monitoring
- Teamwork and Collaboration
- Injury Evaluation
- Problem-Solving
- Critical Thinking
- Decision-Making
- Customer Service
- Appointment Scheduling
- Honest and Dependable
- Customer Communication
- Animal Care
Affiliations
- Dog Training
- Animal sitter
- Learning about different health aspects of animals
Certification
- Wanting to go to school for dog training to see different ways that people train.
Timeline
Kennel Technician Supervisor
Wuf Pet Resort And Spa
10.2023 - Current
Kennel Technician
Rockwall Adoption Center
09.2021 - 06.2022
Cashier
Corn Dog With No Name
12.2019 - 03.2020
Hostess
Ellens
06.2019 - 10.2019
High School High Diploma -
Aledo High School