Jordynne Eikleberry
Ashland
Summary
Dynamic Personal Shopper at Walmart with a proven track record in enhancing customer satisfaction through personalized recommendations and efficient order fulfillment. Skilled in multitasking and attention to detail, I effectively managed inventory and resolved inquiries, ensuring a seamless shopping experience while maintaining high service quality.
Overview
1
1
year of professional experience
Work History
Personal Shopper
Walmart
Ashland, OH
03.2023 - 07.2024
- Assisted customers in selecting products based on preferences and needs.
- Managed inventory levels to ensure product availability for shoppers.
- Utilized Walmart's shopping app to streamline order fulfillment process.
- Provided personalized recommendations to enhance customer satisfaction and loyalty.
- Resolved customer inquiries and issues effectively, ensuring positive shopping experiences.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Recommended alternative products or options when specific items were out of stock or unavailable.
Education
High School Diploma -
Ashland High School
Ashland, OHSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Verifying order accuracy
- Time management
Timeline
Personal Shopper
Walmart
03.2023 - 07.2024
High School Diploma -
Ashland High School