Jordyn Taylor
Colquitt,GA
Summary
I am a reliable and upbeat worker and I am successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. I have great knowledge about product merchandising. I am highly dedicated and dependable with excellent organizational strengths and a superior work ethic. I am a detail-oriented team player with strong organizational skills and I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Paint Department Associate
Home Depot
09.2014 - 03.2024
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Reduced waste by implementing proper paint disposal methods, adhering to environmental guidelines.
- Improved paint department efficiency by streamlining inventory management and organization processes.
- Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Resolved customer complaints professionally, resulting in increased repeat business and positive word-of-mouth referrals.
- Recommended complementary purchases to customers, increasing revenue.
- Exceeded sales targets consistently through proactive upselling of related products such as brushes, rollers, and primers.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Cashier
Dairy Queen Restaurant
05.2013 - 09.2014
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register to record transactions accurately and efficiently.
Education
Associate of Arts - Early Childhood Education
Abraham Baldwin Agricultural College
Tifton, GA07.2018
High School Diploma -
Bainbridge High School
Bainbridge, GA05.2015
Skills
- Performance Tracking
- Documentation And Reporting
- Merchandise Receiving and Handling
- Exceeding Customer Expectations
- Attention to Detail
- Sales and Promotions
- Equipment operation know-how
- Paint mixing proficiency
- Color theory knowledge
- Upselling strategies
- Retail Merchandising
Certification
- Licensed Order Picker, Reach Truck, Forklift, Electric Ladder, and Electric Pallet Jack.
Timeline
Paint Department Associate
Home Depot
09.2014 - 03.2024
Cashier
Dairy Queen Restaurant
05.2013 - 09.2014
Associate of Arts - Early Childhood Education
Abraham Baldwin Agricultural College
High School Diploma -
Bainbridge High School