Jorge E. Arroyo

Work History

Nation Pizza And Foods

Schaumburg, IL

08.2021 - 09.2022

Maintained discipline through enforcement of company policies.
Monitored product quality to achieve superior quality reputation.
Safely operated production and manufacturing systems to avoid accidents and mishaps.
Communicated shift handover information to keep personnel aware of incomplete tasks.
Assisted in training new employees and implementing procedural changes.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Provided and promoted solutions to eliminate reoccurring problems.
Collaborated with manager on performance-related issues and employee performance reviews.

Snap-On Tools Distribution Center

Crystal Lake, IL

07.2018 - 08.2021

Checked and verified inventory records to determine availability of requested merchandise.
Picked and packed 400+ orders per day.
Tracked department supplies to identify low items and keep the stock within optimal levels for expected customer demands.
Independently handled problems such as incomplete orders to help customers get their items on-time.
Maintained and developed product database, including specifications, product descriptions, and labeling.
Verified the accuracy of the customer's information and their order details to prevent errors and delays
Trained team members on new processes and procedures.

Nation Pizza And Foods

Schaumburg, IL

03.2017 - 07.2018

Evaluated incoming materials and ingredients for proper labeling and coding, as well as conformance with manufacturing specifications.
Completed and documented standard line checks every thirty minutes for optimal production.
Conducted periodic process quality checks such as weights, dimensions, and temperatures.
Wrote, updated and enforced quality control operating procedures to keep the facility fully compliant with internal and regulatory requirements.
Managed performance of team members by conducting performance appraisals and recommending promotions.
Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.

Panera Bread

Algonquin, IL

12.2014 - 03.2017

Cleaned and organized all kitchen workstations and storage areas before and after preparing meals.
Cooked food products following established instructions for the preparation of particular menu items.
Stored food properly and at correct temperatures, adhering to proper food handling and safety guidelines.
Organized training resources for easy use and most effective presentation to trainees.
Served food to customers, maintained guest satisfaction, and addressed customers' needs.
Protected the establishment's customers by keeping work areas, utensils and dishes clean and sterilized.
Monitored food production quality and supervised other kitchen staff.