Jorge Acosta
Culver City,CA
Summary
Accomplished professional with a proven track record in time management and customer service, demonstrated at Cedar Park Entertainment and other roles. Expert in navigating complex schedules and fostering client rapport, ensuring operational excellence and confidentiality. Skilled in driving with a clean record, I excel in fast-paced environments, achieving a high level of customer satisfaction. Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Driver
Cedar Park Entertainment
04.2023 - 01.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Concierge
Connected Concierge
09.2022 - 04.2023
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Executive Assistant/Driver
GL Gitnick Inc.
11.2014 - 04.2021
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
High School Diploma -
Culver City High School
Culver City, CAAssociate of Arts -
West Los Angeles College
Culver City, CASkills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Customer rapport
Timeline
Driver
Cedar Park Entertainment
04.2023 - 01.2024
Concierge
Connected Concierge
09.2022 - 04.2023
Executive Assistant/Driver
GL Gitnick Inc.
11.2014 - 04.2021
High School Diploma -
Culver City High School
Associate of Arts -
West Los Angeles College