Bilingual customer service representative with a focus on teamwork and adaptability. Experienced in training staff and managing financial transactions, and schedules leading to improved operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Publix
Riverview, FL
08.2019 - Current
Provided premier customer service by going above and beyond for customers.
Trained new staff on customer service protocols and operational procedures.
Ordered and maintained supplies for customer service department
Completed money service transactions including: large cash transactions, money orders, Western Unions, and check cashing.
Balanced store registers and safes accurately using accounting tools and methods.