Jorge Chiessa
Arlington,TX
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating selling strategies. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
4
4
years of professional experience
Work History
Phlebotomist 1
Carter BloodCare
Irving
06.2023 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Assistant Manager
Shoe Palace
Irving, TX
10.2020 - 02.2023
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed strategy to increase sales and drive profits.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Bowie High School
Arlington, TX05.2021
Skills
- Staff Development
- Customer Relationship Management
- Time Management
- Staff Management
- Staff Training
- Effective Selling Techniques
- Directing Team Members
Timeline
Phlebotomist 1
Carter BloodCare
06.2023 - Current
Assistant Manager
Shoe Palace
10.2020 - 02.2023
High School Diploma -
Bowie High School