Anyssa Dhauw
Pryor,OK
Summary
Reliable phlebotomist offering professional skills in blood/ lab collections and exceeding customer expectations. Eager to expand my skills with in the medical field setting.Leveraged thinking to enhance patient care and reduce contamination risks, while fostering positive relationships. Demonstrated energy and physical stamina in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Phlebotomist 1
Cherokee Nation W. W. Hastings Hospital
Tahlequah, OK
02.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Collaborated with medical colleagues to ensure accurate test orders and appropriate sample collection methods were used.
- Assisted in training and onboarding new phlebotomists.
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Answered high-volume, multi-line phone promptly and courteously.
- Answered and managed incoming and outgoing calls and messages for distribution to office staff.
Apparel Associate
Walmart
Pryor , OK
08.2021 - 02.2023
- Displayed and organized products in store to help customers locate products easily.
- Created impactful store displays and merchandising layouts to maximize sales.
- Greeted and interacted with over numerous customers per shift to assist in selecting and locating merchandise.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Optimized organizational efficiency by mentoring personnel on customer service protocols.
Education
Certificate - Phlebotomy
Northeast Technology Center - Pryor
Pryor, OK08.2022
High School Diploma -
Magnolia High School
Anaheim, CA05.2020
Skills
- Exceeding Customer Expectations
- Energy and Physical Stamina
- Vacuum Tube and Syringe Use
- Phlebotomy Procedures
- Sanitation and Sterilization
- Stress Management
- Logical Thinking
- Creative Thinking
- Verbal Communication
- Prioritizing Work
- Clerical Support
Timeline
Phlebotomist 1
Cherokee Nation W. W. Hastings Hospital
02.2023 - Current
Apparel Associate
Walmart
08.2021 - 02.2023
Certificate - Phlebotomy
Northeast Technology Center - Pryor
High School Diploma -
Magnolia High School