Samantha Najera
Menifee,CA
Summary
Responsible Cashier proficient in cash handling, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Kaiser Permanente
Riverside, CA
01.2023 - 11.2023
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Achieved a consistent daily average of over 30 successful venipunctures, ensuring a smooth and efficient blood collection process for patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Diligently supervised and safeguarded the well being of 25+ patients throughout the hospital, effectively mitigating adverse reactions and enhancing overall patient experience.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Consistently adhered to stringent compliance guidelines, including HIPPA and OSHA standards, ensuring the highest level of confidentiality and safety for both patients and staff.
Retail Sales Associate
Five Below
Riverside, CA
04.2022 - 10.2022
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Assisted approximately 20 customers daily with store products
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Cashier
Walmart
Perris, CA
03.2021 - 12.2021
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Managed 50+ customers per day at cashier checkout.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Orange Vista High School
Perris, CA06.2020
Skills
- Cash Handling
- Fast Paced
- Problem-Solving
- Active Listening
- Exceeding Customer Expectations
- Decision-Making
- Honest and Dependable
- Sales floor organization
- Customer Service
- Patient Care
- Attention to Detail
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
Kaiser Permanente
01.2023 - 11.2023
Retail Sales Associate
Five Below
04.2022 - 10.2022
Cashier
Walmart
03.2021 - 12.2021
High School Diploma -
Orange Vista High School