Customer-focused professional with a strong background in administrative support and service delivery in fast-paced environments. Demonstrates effective issue resolution and commitment to customer satisfaction. Skilled in data entry and Microsoft Office, fostering collaboration to achieve organizational goals. Detail-oriented and adaptable, dedicated to enhancing processes and improving service outcomes.
Work History
Quality Control Technician
3 Months
Bright World | 07.2026 - Current
Inspected products for defects, ensuring compliance with quality specifications and customer requirements.
Documented inspection results, maintaining accurate records for audits and process reviews.
Calibrated testing equipment, supporting consistent measurement accuracy across production runs.
Collaborated with production teams to resolve quality issues and reduce rework.
Trained new technicians on inspection procedures, safety practices, and quality standards.
Performed thorough inspections of incoming materials and outgoing products.
Warehouse Associate
1 Month
Geodis | 05.2026 - 06.2026
Operated pallet jacks, forklifts, and RF scanners to move and track inventory efficiently.
Verified shipment accuracy against manifests, resolving discrepancies before outbound dispatch.
Coordinated inbound freight sorting, staging, and loading to support smooth dock operations.
Maintained compliance with warehouse safety standards, equipment checks, and cleanliness requirements.
Worked safely around moving machinery.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Cashier
2 Months
Taqueria Taxco | 02.2026 - 04.2026
Greeted customers and handled dine-in, takeout, and phone orders promptly.
Processed cash, card, and mobile payments accurately through POS system.
Balanced register drawers and resolved payment discrepancies with precision.
Supported order flow by relaying customer requests to kitchen staff clearly.
Trained new cashiers on register procedures and customer service standards.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Receiving Manager
2 Years 1 Month
Designer Draperies | 10.2023 - 11.2025
Organized, tracked, and prepared draperies, shades, and hardware for the installers daily.
Checked in and organized incoming fabric and hardware for quick access and streamlined workflow.
Ensured that projects were being completed in a timely manner.
Managed incoming emails, providing timely responses regarding lead times, project status, and updates.
Assisted in conducting interviews and communicating with applicants.
Collaborated with installers on-site at jobs to assist with installation of draperies or shades
Created online worksheet to transfer from physical spreadsheets to digital worksheets that all can access, and transferred data from physical spreadsheets to online worksheets
Water Department Office Associate
2 Months
City of Balch Springs | 06.2023 - 08.2023
Executed data entry tasks accurately to ensure reliable information.
Delivered exceptional customer service to visitors, colleagues, and management personnel, enhancing overall satisfaction.
Worked individual register, processing payments for water bill and other fees
Managed multi-line telephone system to facilitate effective communication and support.
Managed cash register operations for processing customer transactions., processing payments for water bill and other fees
Scanned documents into digital format for easy access by all members of the organization.
QuikTrip - Part-TimeClerk
1 Year 7 Months
US | 10.2021 - 05.2023
Prepared weekly and monthly reports for management review, ensuring timely access to critical information.
Responded quickly to meet customer needs and resolve problems.
Collaborated with coworkers to efficiently complete assigned tasks.
Worked with coworkers to complete tasks.
Ensured compliance with applicable laws, regulations and company policies concerning payroll processing.
Delivered excellent customer service in fast-paced environment, enhancing customer satisfaction and loyalty.
WarehouseWorker/OfficeAssistant
3 Months
SmithSystem | 05.2021 - 08.2021
Received deliveries,scanned packages and updated orders.
Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
Lifted materials daily to support project needs.
Packaged finished products for shipping by shrink-wrapping, boxing, and labeling to prepare for timely distribution.
Organized files,developed spreadsheets,faxed reports and scanned documents to bolster organizational workflow.
Dispersed incoming mail to correct recipients throughout office.
Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Resolved office equipment issues and scheduled service for advanced problems.
Warehouse Associate
9 Months
Adams Freight Handling | 06.2020 - 03.2021
Coordinated communications between truck drivers and office, facilitating movement of bills of lading and checks.
Assisted in loading and unloading pallets from trailers.
Performed clerical duties, including data entry, check processing, and Quickbooks management.
Completed tasks independently without supervision, but was capable of working with others in group efforts
Assisted temporarily in clerical duties, including data entry, check processing, and working with Quickbooks
Education
- Business Entrepreneurship
University of North Texas At Dallas | Dallas, TX
Completed coursework towards Business Entrepreneurship