Jorge Colon
Elizabeth,NJ
Summary
Adept Repair Technician with a proven track record at EquipmentZone, enhancing repair success rates through advanced troubleshooting and efficient inventory management. Skilled in equipment repair and customer service, I've significantly improved service quality and operational efficiency. My hands-on experience and commitment to continuous improvement have driven increased customer satisfaction and workplace safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Repair Technician
EquipmentZone
05.2022 - 12.2023
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Repaired and maintained wide range of small and large appliances successfully.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Dismantled machines and equipment to remove defective parts.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Repaired and tested electronic circuit boards, wiring and components.
Operator
Multi-Plastics
01.2019 - 11.2020
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Performed inspections and routine maintenance on equipment.
- Performed quality checks to identify finish discrepancies.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Shipping and Receiving Lead
Vitaline
02.2014 - 04.2018
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
Education
Bachelor of Arts - Graphic Design
Luzerne County Community College
Nanticoke, PA06.2018
Skills
- Customer Service
- Mechanical skills
- Safety Requirements
- Equipment Repair
- Network configuration
- Inventory Management
- Laboratory techniques
- Data Interpretation
- Documentation Management
- Quality Improvement
- Continuous Improvement
- Laboratory Testing
Languages
Spanish
Native or Bilingual
Timeline
Repair Technician
EquipmentZone
05.2022 - 12.2023
Operator
Multi-Plastics
01.2019 - 11.2020
Shipping and Receiving Lead
Vitaline
02.2014 - 04.2018
Bachelor of Arts - Graphic Design
Luzerne County Community College