Jorge Contreras
San Antonio,TX
Summary
Detail-oriented hospitality professional with 10+ years of experience managing high-volume establishments and extensive expertise in spirits and mixology. Skilled in ensuring exceptional guest satisfaction, maintaining precise inventory controls, and streamlining operational procedures to drive profitability. Dedicated to fostering team success through leadership, continuous learning, and a commitment to growth.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Rock & Rye / Whiskey Cowboys LTD
10.2022 - Current
- Developed, implemented, and monitored operational policies and procedures to boost efficient workflow and maintain high levels of guest service and satisfaction.
- Perform inventory audits to ensure accuracy of stock levels, pricing, and product placement.
- Conducted comprehensive training sessions for staff, focusing on spirit and beer knowledge, to enhance product expertise.
Freelancer
Various Clients
09.2023 - Current
- Represented brands at trade shows, tastings, and private events, ensuring a professional and memorable guest experience. Examples include TPSA Convention and Trade Show, Arte Agave, and Austin Tequila Fest.
- Conducted live spirit showcases, educating consumers on flavor profiles, origins, and unique qualities of premium spirits.
- Collaborated with brand representatives to create tailored experiences for events and promotions.
Assistant General Manager
1919 / Prohibition Cowboys LTD
09.2018 - 10.2022
- Mentored and trained 10+ team members, leading to promotions and reduced turnover while fostering professional growth and skill development.
- Organized and executed private events, tastings, and mixology classes, contributing to increased revenue streams
- Researched and collaborated with peers to design and refine multiple craft cocktail menus, emphasizing seasonal ingredients and unique flavor profiles.
Education
Bachelor of Arts - Political Science
The University of Texas At San Antonio
San Antonio, TX01-2018
Skills
- Bilingual - Spanish
- Texas Alcoholic Beverage Commission Certified
- Texas Food Handlers Certified
- Proficient in UNION POS
Timeline
Freelancer
Various Clients
09.2023 - Current
Assistant General Manager
Rock & Rye / Whiskey Cowboys LTD
10.2022 - Current
Assistant General Manager
1919 / Prohibition Cowboys LTD
09.2018 - 10.2022
Bachelor of Arts - Political Science
The University of Texas At San Antonio
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