Jorge Corral
Las Vegas
Summary
Dynamic and results-driven professional with extensive experience in logistics and customer service at Bellagio Hotel and Casino. Proven ability to enhance operational efficiency and foster strong guest relationships. Skilled in effective problem solving and vehicle safety, consistently delivering exceptional service and ensuring a welcoming atmosphere.
Overview
22
22
years of professional experience
Work History
Valet Attendant
Bellagio Hotel and Casino
Las Vegas, NV
06.2021 - Current
- Greeted guests upon arrival, ensuring a welcoming atmosphere.
- Managed vehicle parking and retrieval efficiently during peak hours.
- Conducted thorough inspections of vehicles for damage prior to parking.
- Assisted guests with luggage, enhancing overall customer experience.
- Provided excellent customer service by addressing guest inquiries promptly.
- Established positive guest relationships through consistent delivery of excellent customer service.
Forklift Operator
Amazon
Henderson, NV
07.2020 - 06.2021
- Operated forklifts to transport materials and products within high-volume warehouse environment.
- Conducted routine inspections and maintenance on equipment to ensure optimal performance and safety compliance.
- Collaborated with team members to streamline loading and unloading processes, enhancing overall efficiency.
- Trained new operators on safety protocols, equipment handling, and operational procedures.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Valet Attendant Supervisor
Comopolitan Hotel and Casino
Las Vegas, NV
02.2015 - 07.2020
- Supervised valet team, ensuring efficient vehicle handling and customer service excellence.
- Implemented training programs to enhance staff performance and service standards.
- Coordinated logistics for high-volume events, optimizing valet operations for guest satisfaction.
- Developed and maintained parking management systems, improving vehicle retrieval times.
- Resolved guest concerns swiftly, elevating overall guest experience and brand loyalty.
- Improved customer satisfaction by ensuring efficient valet services and addressing concerns promptly.
- Developed strong relationships with clients through excellent communication skills, leading to repeat business and positive reviews.
Shipping and Receiving Lead
Organo Gold Inc
Henderson, NV
11.2011 - 02.2015
- Supervised daily shipping and receiving operations, ensuring compliance with company standards.
- Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
- Coordinated logistics for inbound and outbound shipments, enhancing efficiency across departments.
- Trained and mentored team members on best practices in shipping and receiving procedures.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
- Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
- Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
Floor Supervisor
Schneider Logistics
Mira Loma, CA
06.2004 - 11.2011
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on best practices in logistics and warehouse management.
- Implemented process improvements that enhanced workflow efficiency and reduced operational bottlenecks.
- Coordinated inventory management efforts, optimizing stock levels to meet demand fluctuations.
- Managed scheduling and labor allocation to maximize resource utilization across shifts.
- Facilitated communication between departments to streamline operations and address issues promptly.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Determined staffing needs, developing schedules to staff all shifts.
Education
High School Diploma -
Norte Vista
Riverside, CASkills
- Effective problem solving
- Quick decision making
- Professional appearance
- Navigation proficiency
- Team player mentality
- Basic vehicle maintenance
- Vehicle safety
- Strong communication
- Punctual and reliable
- Teamwork
- Reliability
- Active listening
Timeline
Valet Attendant
Bellagio Hotel and Casino
06.2021 - Current
Forklift Operator
Amazon
07.2020 - 06.2021
Valet Attendant Supervisor
Comopolitan Hotel and Casino
02.2015 - 07.2020
Shipping and Receiving Lead
Organo Gold Inc
11.2011 - 02.2015
Floor Supervisor
Schneider Logistics
06.2004 - 11.2011
High School Diploma -
Norte Vista