Jorge Franco
San Diego,CA
Summary
Knowledgeable Restaurant manager with over 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
15
15
years of professional experience
Work History
General Manager of Food Service
Matisse Bistro Catering
San Diego, CA
04.2009 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery..
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delegated work to staff, setting priorities and goals.
Education
Some College (No Degree) - Social
Universidad De Sonora
MexicoSkills
- Business Administration
- Bilingual
- Invoice Processing
- Expense Tracking
- File Organization
- Calendar Management
- Travel Coordination
Timeline
General Manager of Food Service
Matisse Bistro Catering
04.2009 - Current
Some College (No Degree) - Social
Universidad De Sonora