BETTY SABINSKE
Kokomo,USA
Summary
Dynamic Multi-Site General Manager with a proven track record in optimizing operations and enhancing team performance. Expertise in monitoring operational processes and adapting strategies to meet evolving business needs while fostering a culture of empowerment among staff. Committed to developing robust strategies that ensure organizational resilience and readiness to tackle challenges. Passionate about driving continuous improvement and achieving operational excellence across multiple locations.
Overview
12
12
years of professional experience
Work History
General Manager of Food Service
American Food & Vending Corp.
Indianapolis, IN
03.2014 - Current
- Scheduled staff shifts to ensure adequate coverage during peak times while controlling labor costs.
- Maintained financial records, including daily receipts and expenditures, to track restaurant performance.
- Developed loyalty programs to encourage repeat business from local patrons.
- Implemented staff training programs to enhance service standards and efficiency.
- Coordinated catering services for special events, overseeing menu selection and event execution.
- Collaborated with marketing teams to promote special events, increasing foot traffic and revenue.
- Improved customer service by implementing feedback systems for guests to share their dining experience.
- Analyzed sales data to identify trends, adjust strategies, and improve profitability.
- Conducted performance evaluations for team members, providing feedback and setting goals for improvement.
- Maintained compliance with health and safety regulations, ensuring a clean and safe environment for both staff and customers.
- Handled customer complaints with professionalism, resolving issues to maintain positive dining experiences.
- Developed menus in collaboration with the chef, focusing on cost-effective and popular dishes.
- Oversaw inventory control and ordered supplies to maintain stock levels and reduce waste.
- Liaised with local health inspectors to ensure ongoing compliance with regional food safety standards.
- Directed kitchen team in smooth food preparation according to recipe and quality guidelines.
- Maintained profit and loss goals with skilled management of food, labor and overhead costs.
- Conducted regular inspections and audits, complying with food service regulations and safety standards.
- Planned and led daily team briefings on current menus, special events, and other factors impacting food service delivery.
- Prepared and optimized menus based on current seasons, ingredient prices and changing customer preferences.
- Labeled packaged food products with prices and sell-by dates.
- Interviewed job applicants, processed new hire paperwork and provided on-the-job training.
- Coordinated workflows to optimize kitchen performance and delegated tasks in alignment with staff skills.
- Enforced compliance with OSHA, health department, and PPE requirements.
- Diversified food offerings by location and season to continuously attract new customers.
- Oversaw kitchen to enforce safe and sanitary practices, check portion control and assess meal presentation.
- Created food service personnel work schedules, keeping shifts properly staffed.
- Rotated products using FIFO principles and maintained safe storage practices to avoid spoilage.
- Retained detailed records of hours worked by employees for bookkeeping purposes.
Education
No Degree - Dental Hygiene
PNC
Gary, INSkills
- Expense management
- Schedule oversight
- Strategic goal setting
- Financial forecasting expertise
- Business growth initiatives
- Plan projects
- Staff skill enhancement
- Business intelligence
- Effective communication
- Long-term planning
- Project planning
- Budget administration
- Employee performance assessment
- Time management abilities
- Employee training
- Multitasking
- Professional demeanor
- Quality assurance
- Sales revenue increase
- Client relationship building
- Staffing and selection
- Self-driven initiative
- Ongoing enhancement
- Scheduling and coordinating
- Customer service
- Collaborative partnership development
- Operations management
Timeline
General Manager of Food Service
American Food & Vending Corp.
03.2014 - Current
No Degree - Dental Hygiene
PNC