Jorge Luis Garcia
Hollywood,USA
Summary
Dynamic Security Supervisor with proven leadership at Seminole Hard Rock Hotel & Casino, excelling in staff training and emergency response. Recognized for outstanding service, I effectively manage safety operations and engage with the community, ensuring a secure environment while delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
Security Supervisor & Operations
Seminole Hard Rock Hotel & Casino
Hollywood, USA
01.2018 - Current
- Advanced from Security Guard to Supervisor, leading teams and overseeing safety for large-scale facilities and events.
- Trained and evaluated staff, coordinated emergency preparedness, and supported community-facing programs.
- Awarded Rocker of the Month (Feb 2022) for leadership and outstanding service.
Security Officer
The Village at Gulfstream Park
Hallandale, USA
01.2017 - 01.2018
- Ensured safety and customer service within casino/recreation facility; assisted with traffic and event operations.
Reservation Manager
Bookingteam.com LLC
Miami, USA
01.2014 - 01.2017
- Managed international short-stay reservations, customer service, and payment processing for global clients.
Education
General Studies -
Miami Dade College
High School Diploma -
Inter American Academy High School
Skills
- Staff Supervision & Training
- Emergency response
- Surveillance systems
- Safety & Risk Management
- Customer Service Excellence
- Community Engagement
- Event & Facility Operations
- Effective communication
- Problem solving
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Security Supervisor & Operations
Seminole Hard Rock Hotel & Casino
01.2018 - Current
Security Officer
The Village at Gulfstream Park
01.2017 - 01.2018
Reservation Manager
Bookingteam.com LLC
01.2014 - 01.2017
General Studies -
Miami Dade College
High School Diploma -
Inter American Academy High School