Jorge Gomez
Merced,California
Summary
Polished Dispatcher with team-driven mentality and great time management skills. Established lasting relationships with partners, customers and company staff. Known for best-in-class reliability and resourcefulness.
I also graduated from Wyotech vocational school for Automotive Technition.
Overview
12
12
years of professional experience
Work History
Truck Dispatcher
Trans valley transport
Gilroy, CA
07.2011 - 12.2023
- Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Relayed work orders, messages or information using telephones or two-way radios.
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
- Mentored junior team members and managed employee relationships.
- Effectively resolved complaints by working closely with customers.
- Dispatched drivers to meet daily delivery needs for company customers.
- Worked with routing specialists, route managers and service department to optimize routes.
- Created daily reports detailing truck movements, delays, accidents or other incidents.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Assigned loads to drivers based on customer requirements and availability.
- Maintained communication with drivers regarding routes, load information and delivery updates.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Processed invoices, bills of lading and other documents related to truck dispatching.
- Trained and evaluated employees to ensure work performance met company standards.
Education
High School Diploma -
North Salinas High School
Salinas, CA06-1996
Skills
Bilingual English and Spanish
Sit down forklift certified
Stand up forklift certified
- Customer Relations
- Efficient Time Management
Timeline
Truck Dispatcher
Trans valley transport
07.2011 - 12.2023
High School Diploma -
North Salinas High School
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