Jorge Gonzalez
Cleveland,OH
Summary
I have worked in the fulfilment and retail business for 13 yrs and receiving department. Im a very motivated person always looking to move up in positions where ever I go very good leader, and I have managed a team to fulfill about 8,000 packages threw out a cycle and communicating with Cargo service to get shipments out on time all over the country. Im a true believer that the loyalty to our customer and employees should always come first
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fulfillment Manager
Angstrom Graphics
11.2010 - Current
- Monitored inventory levels and collaborated with vendors to meet needs.
- Trained employees to handle high-volume work loads during seasonal rushes.
- Tracked delivery goals and developed improvement plans to correct deficiencies.
- Used advanced planning tools to balance service, inventory and resource utilization levels.
- Communicated with customers via email, over phone or in person to answer questions and provide latest merchandise information.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
South High School
Cleveland, OHSkills
- Retail
- Cost Control
- Warehouse Safety Programs
- Traffic Management
- Inventory Management Software
- Performance Maximization
- Receiving Oversight
- Inventory Monitoring
- Customer Order Fulfillment
- Freight Handling
- Incoming Shipments Review
- Lift truck trainer sertification for OSHA
Certification
certified Lift truck operater and trainer
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Manager
Angstrom Graphics
11.2010 - Current
South High School
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